Overview

Academic Admin Coordinator Jobs in Lubbock, TX at Texas Tech Univ Health Sciences Ctr

Position Summary:

We are seeking a dedicated and friendly Office Administrator to join our well-established pool service company. Reporting to the Branch Manager, the ideal candidate will be responsible for handling incoming communications, general clerical work, inventory & database maintenance and, at times, resolving customer issues in a professional and empathetic manner. Our ideal candidate will have a high level of attention to detail and organizational skills.

Key Responsibilities:

· Working a 8:00am-5:00pm Mondy-Friday schedule with hour lunch. Requirements to work two Saturdays per month during busy season 8:00am-1:00pm.

· Inbound communications, including being first to answer incoming phone traffic, emails and chats.

· General filing.

· Preparing handwritten Inventory forms for posting in the computer.

· Posting inventory transactions to our systems.

· Clerical duties and maintenance related to files and systems.

· Maintaining the Sales Lead System, both hard copies and database.

· Research and special projects for other company employees.

· A backup to resolve customer complaints and issues efficiently and courteously.

· Identify and escalate priority issues to the appropriate departments.

· Proficient in using inventory and customer service software and tools

· ​Strong problem-solving abilities and attention to detail

· Any other general office tasks required by the company.

Required Qualifications:

· High school diploma or equivalent

· 2+ years experience in office setting, preferably with a service company

· Familiarity with Microsoft Office programs

· Data Entry experience

· Strong attention to detail and a team-first attitude

· Dependable and punctual, with a positive and professional demeanor

Preferred Qualifications:

· Experience with pool maintenance industry

· Familiarity with inventory, database and/or ERP systems

Why Join Trident Service Group?

At Trident Service Group, we pride ourselves on creating exceptional swimming pool experiences for our clients. Joining our team means becoming a key player in a company that values quality, innovation, and customer satisfaction. As an Office Administrator at Trident Service Group, you’ll have the opportunity to make a significant impact on our growth and reputation while working in a collaborative and supportive environment.

Benefits

Hourly rate of $17-$20, dependent on experience. Time and a half for overtime.
Health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for career growth and development.
A supportive and collaborative work environment.

Job Type: Full-time

Pay: $17.00 – $20.00 per hour

Expected hours: 40 per week

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Schedule:

Day shift
Monday to Friday
Weekends as needed

Ability to Commute:

Palmyra, PA 17078 (Required)

Work Location: In person

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Title: Academic Admin Coordinator

Company: Texas Tech Univ Health Sciences Ctr

Location: Lubbock, TX

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