Overview
Account Management Administrator Jobs in London, England, United Kingdom at ASOS.com
Title: Account Management Administrator
Company: ASOS.com
Location: London, England, United Kingdom
Company Description
We’re ASOS, the online retailer for fashion lovers all around the world.
We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you’re free to be your true self without judgement, and channel your creativity into a platform used by millions.
But how are we showing up? We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.
Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.
Job Description
ASOS Partner Fulfilment Programme
The ASOS Partner Fulfilment programme is a gateway for ASOS Partner Brands to sell their inventory directly to ASOS customers. The programme’s aim is to improve the ASOS customer experience by providing improved size availability and more choice within the current brand portfolio as well as onboarding 100’s of locally relevant brands in key markets globally. We have an ambitious target for the programme to make up 5% of total ASOS GMV by 2025
The Team
The Partner Fulfilment team falls within the Commercial Operations function; it is our job to manage a key trading leaver for the Commercial teams in order to maximise the trading opportunities with our brand partners on the ASOS.com platform.
About The Role
Account Management Administrators provide critical admin support to our Partner Fulfilment Account Manager. They help the Account Manager to develop key account relationships and work with our partner brands to ensure relevant product ranges are made available to our 20-something customer. They work collaboratively to ensure that the partner fulfilment programme runs smoothly, supporting with sample management, updating the critical path and raising styles in line with partner brand deadlines.
What You’ll Be Doing…
Support the account manager in building strong working relationships with Partner accounts
Create and maintain a robust sample critical path for each partner brand
Proactively monitor our partners Article Status Reports to ensure maximum visibility of styles on the ASOS platform and support resolution of issues to maximise the sales opportunity
Working collaboratively with the buying teams to ensure additional ranges are raised accurately, and samples are available to handover to ASOS Studios in line with timelines.
Delivering efficient administrative support to the team, to ensure a smooth running operation and relevant reports and files are kept up to date at all times
Participate in market reviews to understand competitor activity, identifying brand partnership opportunities for the department and presenting back ideas to the team
Taking the opportunity to learn and develop key skills through the ASOS Commercial Academy
Qualifications
Who We’d Like to Meet
Is super organised, able to use their initiative and to work in a fast-paced environment
Has a strong understanding of 20-something culture and the ASOS customer, and is able to find the latest trends relevant to them
Has great attention to detail
Is able to build great professional relationships
Is confident using MS Office and learning new systems
BeneFITs
Additional Information
Employee discount (hello ASOS discount!)
ASOS Develops (personal development opportunities across the business)
Employee sample sales
Access to a huge range of LinkedIn learning materials
25 days paid annual leave + an extra day for your birthday
Discretionary performance related bonus scheme
Private medical care scheme
Flexible benefits allowance – which you can choose to take as extra cash, or use towards other benefits
