Overview
Account Specialist Jobs in Omaha – Nebraska – USA at Reimagined Parking
Position: Account Specialist 1 – Omaha
Job Description
Job Description
Description
Be the first point of contact for customers either by phone or in person and assist clients with parking questions and/or issues.
Key Responsibilities
· Greet and assist customers at the front counter.
· Answer, take messages and transfer calls.
· Process and apply credit card payments.
· General office duties such as typing, filing, sorting, scanning, and distribution of company mail.
· Data entry and maintenance of customer database.
· Check Requests.
· Invoice adjustments.
· Order office supplies and maintain inventory.
· CSR Daily paperwork.
· Process checks and prepare daily deposits.
· Set up new accounts.
· Generate and mail monthly invoices.
· Communicate with Parking Ambassadors and Ops Managers for on or off-street issues.
· Process account cancellations.
· Assist with general questions and issues through the Park Omaha website.
Skills, Knowledge and Expertise
· Must be honest and ethical.
· Proficient with MS Office with emphasis on Excel.
· Motivation – Must be independent and motivated to complete tasks.
· Professional – Must be professional at all times whether written or verbal.
· Dependability – Must be ready to work at start time.
·Communication
– Must have strong verbal and writtencommunication skills.
· Pass a background check and drug test.
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Title: Account Specialist
Company: Reimagined Parking
Location: Omaha – Nebraska – USA
Category: Administrative/Clerical, Customer Service/HelpDesk
