Overview

Accounts/ Admin Officer Jobs in Colombo, Western Province, Sri Lanka at Dijital Team

Title: Accounts/ Admin Officer

Company: Dijital Team

Location: Colombo, Western Province, Sri Lanka

We’re looking for an Admin and Accounts Assistant who will take ownership of our accounting processes and support our operational effectiveness. Approximately 50% of the role will involve managing day-to-day financials, while the rest will include a mix of system/process improvement, administrative support, and occasional assistance with phone coverage or client engagement. This is a varied role ideal for someone with strong attention to detail, excellent time management, and a willingness to jump in and take initiative. You’ll work directly with the business owner and liaise across departments to keep things moving smoothly.

Responsibilities:

Accounting (50%)

Oversee accounts payable and receivable using Xero.

Ensure timely reconciliation between CloudOlive supplier billing and PSA billing.

Manage end-of-month accounting tasks.

Track and follow the New Zealand public holiday calendar as it may affect finance processes.

Assist with accounting for a property holding business and a community organization.

Operations & Process Support

Collaborate on improvements to PSA tools (especially ConnectWise Manage), including agreement structure and workflow efficiency

Prepare reports and information packs for Quarterly Business Reviews (QBRs)

Assist with Account Management processes and client follow-ups

Handle minor Personal Assistant tasks for the business owner

Provide occasional phone coverage when the team is unavailable

Politely but persistently follow up with team members (including the owner) when input is required

Required Experience/ Skills:

Essential:

Microsoft 365 (Outlook, Excel, Word, etc.)

Strong bookkeeping or accounting experience

Desirable:

Xero

ConnectWise Manage or similar PSA (Professional Services Automation) tools

CloudOlive

Customer service experience

Calendar and workflow management

Experience resolving operational or billing issues

End-of-month financial process familiarity

Soft Skills – Essential:

Excellent time management

High attention to detail

Strong written English communication

Ability to work independently and follow through on tasks

Comfortable working Australian business hour

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