Overview
Admin Assistant Jobs in Leeds, England, United Kingdom at MaxAd Fixed Fee Recruitment
Title: Admin Assistant
Company: MaxAd Fixed Fee Recruitment
Location: Leeds, England, United Kingdom
£22,500 + Benefits
An ambitious and proactive Administrative Assistant is required to join one of the UK’s leading suppliers of niche consumable products to the heating and plumbing industry.
Working closely with the Sales Office Manager and the Warehouse and Logistics Manager, the successful Admin Assistant will become a valuable member of the general administration team providing a wide ranging and comprehensive support service to the broader team.
Although this role is predominantly office based, it does offer variety and can include working in other departments from time to time. Full training will be given along with opportunity to pursue formal qualifications where necessary.
This is a varied role supporting the Sales Administration and Warehouse Administration teams and as such experience of working in a similar environment is required.
Key Responsibilities
General office administration duties
Serving as a point of contact for internal and external communications, including answering phone calls, responding to emails, and directing enquiries to the appropriate departments.
Assisting customers and clients with enquiries, orders, and requests in a professional and courteous manner. to ensure all deadlines are met
Resolving customer complaints, which will often include investigations and analysis
Processing of product returns, and communication with customers to provide updates
Process sales orders, from multiple platforms and identify any up-selling opportunities
Booking of carriers and ensuring all collections are made on time
Be flexible in approach, to assist and cover all aspects of administration support when required
Adopt an approach of continuous improvement
Maintaining accurate records, databases, and filing systems, including updating contact lists, managing documents, and organizing files.
Skills & Experience
Previous experience within a busy administrative / support role
Communication and listening skills
Be able to set out and achieve personal goals
Live our core values: Be Committed, Seize Opportunity, Work Hard & Have Fun
Reach and maintain high standards
Willingness to undertake training to meet the current and future requirements of the business
Good computer literacy, Word, Excel, Outlook
Experience of working with an ERP system, such as Sage or SAP would be advantageous
Demonstrates attention to detail and desire to get things done right
Conscientious team member
Good verbal and written skills
Demonstrating flexibility and willingness to contribute to the team’s success
his is an exciting new opportunity for an ambitious, strong-minded and efficient Admin Assistant to join a growing team at this renowned heating and plumbing supplier. With a competitive salary and additional benefits on offer, apply now!
