Overview
Admin Assistant and Member Outreach Specialist – Hybrid in Phoenix, AZ Jobs in Phoenix, AZ at UnitedHealthcare
As an Office Coordinator, you will be responsible for a variety of tasks in support of business needs of the branch, excluding licensed activities.
You may address general inquiries and otherwise assist anyone contacting the company, including by gathering basic customer information to the extent necessary to answer their questions and connect them with appropriate people at the company, while abiding by all legal requirements and company guidelines, including those that prohibit taking loan applications from or discussing any loan terms with prospective borrowers.
Job duties may include, but are not limited to:
Provide exceptional customer service to all clients who call or visit the branch. Act as the first point of contact to collect basic information and schedule client appointments.
Perform office administration duties including but not limited to fulfilling facility needs, vendor management, building and equipment maintenance, and mail services.
Develop and coordinator programs such as office events, meetings, birthday/thank you cards, and lunch and learns.
Execute and maintain deliverables such as flyers, mailings, and other communications.
Organize and distribute leads to Loan Officers while maintaining a database of all leads received from various platforms and events.
Actively contribute to making the team and culture stronger by assisting with other duties as needed, excluding licensed activity.
We’re looking for someone who can be passionate about their job and have fun doing it, who will deliver results with integrity, and who enjoys finding ways to enhance the lives of others every day.
We’ll also want to know you can demonstrate these attributes:
Exemplary customer service skills
Excel in fast-paced, results-oriented environment
Thrive in a highly cooperative work setting
Ability to multitask
Organizational skills
Strong interpersonal communication skills (written and verbal)
Ability to manage time
1+ year(s) of customer service experience
Proficient in basic computer technologies, appropriate for an internet-based company
Regular and predictable attendance
Learn more about us on
Glassdoor
and our career site at
vu.com/careers
Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.
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Title: Admin Assistant and Member Outreach Specialist – Hybrid in Phoenix, AZ
Company: UnitedHealthcare
Location: Phoenix, AZ
