Overview
Admin Assistant – Customer Service- Jobs in Redding, CA at Holly Bail Bonds
Position Description
Division Administrative Specialist
Employment Type
part-time
Location
Cleveland, WI
# of Weeks:
52
Hours per week:
28.00
Work Schedule Days:
Monday, Tuesday, Wednesday, Thursday, Friday
Schedule:
Reports To:
Dean of Applied Technology and Economic Development
Recruitment Group:
Part-Time Non-Exempt (Hourly)
Multiple Locations – See job description for more details:
No
Closing Date:
Salary Expectation:
$17.82 to $20.05 per hour (Note: The hourly rate will commensurate based on education and occupational experience).
LAKESHORE’S MISSION:
Transform individuals to strengthen our communities through innovative and accessible learning.
Part-time Benefits Include:
Up to $3,000 in tuition reimbursement annually | Professional development and growth opportunities
6.95% Wisconsin Retirement System (WRS) savings – matched dollar for dollar | 403(b) and 457 retirement savings options
Company paid life insurance | Up to 8 weeks paid New Child Leave | Onsite fitness center and walking path
Lakeshore also offers generous prorated paid time off starting with 10 days of vacation, 9 days of sick time, 6 days of personal leave,
10 holidays, and a one-week winter break.
Additional Perks:
Local discounts on food, entertainment, and events | Discounts on cell phone plans and rental cars
Common Read events | Culinary experiences from onsite emerging chefs
“Dress for your day” | Employee recognition and appreciation events
Campus closed six Fridays during the summer
Benefits begin the first of the month coinciding with or following hire.
For additional information on our vast array of benefits, read through our benefits guide.
SHIFT: Day/evening/weekend hours | Flexible based upon the needs of the College
LOCATION: Lakeshore College – Cleveland, Wisconsin
POSITION SUMMARY: Provide administrative support and customer service for the instructional division, as well as direct support to the division’s Dean and Associate Dean. Understand organizational core processes as they relate to department activities and college initiatives. Manage the scheduling process utilizing administrative system software within the institutional areas of responsibilities. Use college systems to obtain information for reports and in making decisions. Perform job responsibilities without direct supervision; maintain confidentiality and ability to work within a variety of situations. Provide outstanding customer service, high visibility, and communications to all customers by promoting a positive image of the college internally and externally.
REASONABLE ACCOMMODATIONS/ADA: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS (Other duties may be assigned):
(40%) Program Support
Support faculty, deans, and associate deans in annual program planning and assessment processes.
Develop, input, and manage division master course scheduling and resolve schedule conflicts. Support dean/associate dean to develop and maintain faculty schedule and associated payment.
Coordinate enrollment activity, including grade and attendance entry, as needed, grant enrollment, and manage course wait lists.
Collaborate with other areas of the college to support students and the division. Represent division on cross-functional campus-wide committees and activities.
Manage and support program advisory committee meetings.
Coordinate, working directly with faculty and division leadership, program orientations, student internships, and off-site agreements.
(40%) Administrative Office Operations
Serve as a professional line of communication between students, faculty, and instructional leaders.
Issue direct divisional leadership support.
Maintain functional knowledge of required student information systems and other college platforms.
Serve as division liaison to support college initiatives, such as Credit for Prior Learning, Dual Credit, high school relations, and divisional tours.
Work with faculty and division leaders to determine course planning.
Support basic budgeting and spending needs, such as expense tracking, budget monitoring, purchasing, and inventory monitoring.
(10%) External Partner Collaboration and Communication
Provide excellent customer service to external customers and stakeholders, including enrolled and inquiring students.
Communicate learning opportunities to external partners, including employers, potential students, and other inquiries.
Coordinate division participation with tours, college events, and college public relations activities.
(10%) Division-Specific Duties
Proctor student exams, as needed.
Facilitate the
ground Information Disclosure review process and/or documentation of academic preparedness step completion.
Coordinate clinical and off-site educational training opportunities.
Serve as a liaison between external accreditors and agencies.
Provide support for shared program documentation and work with collaborating colleges to gain necessary materials and information.
Assist in onboarding new faculty and staff.
Train new division specialists.
Provide Grants Management Support for program-related grants. Enter enrollments, and attendance, and assist with grant reporting.
EDUCATION AND EXPERIENCE:
A related associate degree from a regionally accredited college or university in a related discipline is required.
Two to three years of relevant occupational experience required.
Multilingual individuals preferred.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge
Knowledge of Lakeshore’s mission, vision, and strategic direction.
Skills
Proficient in the use of Microsoft Office Suite programs (Word, Excel, PowerPoint, Outlook, etc.).
Excellent written and verbal communication skills.
Strong organizational and time-management skills.
Effective interpersonal skills and customer service skills.
Strong critical thinking and problem-solving skills.
Abilities
Adapt quickly to new and changing technology.
Perform work accurately and thoroughly, with a high level of accountability and attention to detail.
Work independently, as part of a team, and/or with minimal supervision.
Present self in a professional, ethical, and respectful manner at all times.
Use discretion and maintain a high level of confidentiality.
Prioritize and manage multiple projects or tasks, maintaining deadlines.
Establish and maintain effective working relationships and relate successfully with staff, students, and all stakeholders.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
While performing the duties of this job, the employee is regularly required to sit and talk or hear.
The employee frequently is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment may require multi-tasking.
The noise level in the work environment is usually moderate.
This job description is designed to cover the basic functions of the job and is not considered a detailed description of every job duty that is required, other duties may be assigned as needed. Duties, responsibilities, and activities may change at any time with or without notice to ensure the successful delivery of organizational objectives.
CONDITION(S) OF EMPLOYMENT:
Employment conditional on completion of a ground Information Disclosure (BID) with the results acceptable to the College.
#LakeshoreProud
Lakeshore College does not discriminate on the basis of race, creed, color, national origin, ancestry, religion, sex, disability, age, sexual orientation, genetic testing, lack of English skills, arrest or conviction record, political affiliation, veteran status, parental status, marital status, pregnancy or other protected categories, in its services, employment, programs, and/or educational programs and activities, including but not limited to admissions, access and participation. The college attempts to be in compliance with all federal laws including but not limited to Title IX & section 504. Inquiries regarding nondiscrimination policies are handled by the executive director of human resources/vice president of student success, 1290 North Avenue, Cleveland WI 53015, phone 920.693.1139 or 888.468.6582, ext. 1139.
Lakeshore College provides reasonable accommodations to assist persons with disabilities to access or participate in its programs or activities. Persons requiring accommodation to access the college’s programs, services, and/or employment should call Lakeshore at 920.693.1000 or 888. Go To Lakeshore (888.468.6582), or TTY 711.
Website: WWW.GOTOLTC.EDU | Telephone: 1-888-GOTOLTC
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Title: Admin Assistant – Customer Service-
Company: Holly Bail Bonds
Location: Redding, CA
