Overview
Admin Assistant Non-Conf 2 Jobs in United States at The School District of Palm Beach County
About Us
Module Master specializes in rebuilding electronic automotive components and modules. Our work not only saves customers money but also provides solutions for parts that may no longer be available. At the heart of our company is a team-driven environment focused on helping people extend the life of their vehicles without the high costs typically associated with automotive repairs. We’re proud to offer meaningful work that makes a real-world impact and supports more sustainable car ownership.
Position Overview
The Administrative Associate plays a vital role in the front-end operations at Module Master. This position is responsible for ensuring a smooth customer experience from the moment a module arrives to the moment it’s returned. The role includes receiving and opening incoming customer components, processing payments, managing return shipments, and providing general administrative support. The Administrative Associate also serves as a key point of contact for customers through phone, email, and chat, and works closely with technicians to ensure customers receive accurate and timely information. This is a dynamic position suited for someone who thrives in a detail-oriented, customer-focused environment.
Key Responsibilities
Receive and log incoming customer modules and components
Process customer payments and manage related documentation
Coordinate and prepare return shipments to customers
Provide customer support via phone, email, and live chat
Collaborate with technicians to relay accurate information to customers
Maintain organized records and assist with general office administration
Monitor and respond to customer inquiries in a timely manner
What We’re Looking For
Customer-focused mindset: Ensuring every customer, even without a sale, has a positive experience
Excellent organizational and multitasking abilities
Strong verbal and written communication skills
Proficiency in Windows and Office products, experience in ecommerce and bookkeeping software a plus
Attention to detail and accuracy
Previous experience in customer service or administrative roles preferred
Ability to work collaboratively with a team, as well as independently
Strong problem-solving skills and a proactive attitude
Comfortable working in a fast-paced environment with tight deadlines
Management experience (shift lead or team lead) is a plus: While not required, if you have leadership experience and a desire to grow into a higher position, we offer opportunities for rapid advancement
Training & Growth Timeline
New hires will undergo an initial training period of 2-3 months, where they will receive hands-on experience with our systems, customer service protocols, and product knowledge. During this time, you’ll work closely with our team to ensure you’re fully equipped to manage customer interactions and administrative tasks efficiently.
After the completion of training, performance will be reviewed, and opportunities for wage increases will be available based on your contributions and growth. Starting wage is $15-$16 per hour, depending on experience. Upon completion of training, hourly pay will increase to $17-$18.
For those with leadership aspirations, there are opportunities to grow into management roles quickly, depending on performance and business needs.
Compensation & Benefits
Starting Wage: $15-$16 per hour, depending on experience
Wage Increase: After completing the training period, hourly wage will increase to $17-$18
Important Dates
Applications Close: June 15th
Interviews Begin: May 15th
Expected Start Date: TBD
How to Apply
To apply, please send your resume and a brief cover letter to us. Be sure to include any relevant experience, particularly in customer service or administration. We look forward to hearing from you!
Job Type: Part-time
Pay: $15.00 – $18.00 per hour
Expected hours: 15 – 30 per week
Schedule:
4 hour shift
Monday to Friday
Work Location: In person
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Title: Admin Assistant Non-Conf 2
Company: The School District of Palm Beach County
Location: United States
