Overview
Admin Asst I Quality and Risk Jobs in Jefferson City, TN at Jefferson Memorial Hospital
Position Summary
As the first impression of our practice, the Administrative Coordinator pleasantly and professionally greets all patients with a high level of positive customer service. This role requires excellent organizational and communication skills to support the overall workflow and efficiency of the practice.
Responsibilities:
Greets patients promptly in a pleasant manner, obtains required information, documents, and signatures (demographic info, required referrals, insurance cards and photo ID) from patient and enters into practice management system. Builds patient charts;
Performs check-in process to notify clinical staff patient is ready to be seen;
Collects any patient payments and posts payments into the practice management system and issues receipt. Balances and closed journals daily;
Answers all incoming lines and directs calls to the appropriate Departments.
Schedules all patients for surgical procedures, including urgent cases, as needed;
Ensures all needed parties have an up to-to-date schedule;
Assist all co-workers with workflow, including filing;
Sorts and reviews all incoming mail; ensures outgoing mail is handled in a timely manner;
Other tasks and responsibilities as needed/assigned.
Qualifications
High school diploma or equivalent required. College degree desired;
One to three years of relevant work experience, preferably in a medical or healthcare setting;
Experience with billing and coding a plus;
Proficient with Microsoft Office, electronic medical records and practice management systems desired;
Ability to work in an independent and organized manner;
Ability to build positive relationships and effectively communicate with all members of the healthcare team and patients including oral and written communication;
Other Information
This position requires periodic travel to and between practice locations as needed.
The position requires long periods of sitting with repetitive hand movements (typing) and sometimes bending and twisting. Occasional carrying and/or lifting up to 20 pounds may also be required.
37.5 hours per week
Monday-Friday
Title: Admin Asst I Quality and Risk
Company: Jefferson Memorial Hospital
Location: Jefferson City, TN
