Overview
ADMIN ASST IV – Health Services Grievance Coordinator Jobs in Huntsville, TX at Texas Department of Criminal Justice
Job Description
This is a non-merit position. Candidates must follow the instructions in the “To Apply” section.
Are you a dynamic and detail-oriented professional seeking an exciting opportunity to make a real impact? The Iowa Utilities Commission (Commission) invites you to join our team as an Administrative Assistant 2, a key position in a rapidly evolving field of utility regulation.
About Us:
At the Iowa Utilities Commission, we play a crucial role in ensuring the efficiency and fairness of utility services. As an Administrative Assistant 2, you will become an integral part of our legal team, reporting directly to the Bureau Chief of the Regulatory Law Bureau and General Counsel. This permanent, full-time, contract-covered position offers the chance to dive deep into the world of utilities, where your background and learned expertise will assist the Commission in completing its assigned regulatory tasks.
What You’ll Be Doing:
As an Administrative Assistant 2, you will provide support to the agency’s attorneys, presiding officers, Regulatory Law Bureau Chief, General Counsel and the Commission. Some of your key responsibilities will include:
Leading the Legal Documents Process: Assists in the preparation of Commission orders by creating/maintaining templates; reviewing/editing complex documentation; including orders, that contain legal terminology; leading the order routing process, signature, and issuance workflows; and making online submissions, including certified records, filings, and briefs into the Commission’s, state’s, and federal’s electronic filing systems.
Managing Dockets: Serves as the principal point of contact for the Regulatory Law Bureau on all matters relating to docket management and will lead the Regulatory Law Bureau in implementation of and transition to the incoming case management software system. Manages the Commission’s internal docket logistics, including organizing support staff for hearings and procuring and contracting with third-party vendors as needed.
Identifying Process Improvements: Serves as a member of internal-agency committees, including, but not limited to, special committees tasked with identifying procedural and processing inefficiencies, testing and implementing new software and other technologies intended to reduce inefficiencies, and developing and analyzing key performance indicators intended to measure the Commission’s productivity.
Serving as Principal Designee: Attends and represents the General Counsel and/or the Regulatory Law Bureau Chief at regularly scheduled meetings and ad hoc meetings with senior agency management and represents and advances the positions held by the General Counsel and/or the Regulatory Law Bureau Chief.
Implementing a Regulatory Law Bureau Training Program: Updates and manages the training program and supervises training for new Regulatory Law Bureau employees, including interns. Performs actual training of Regulatory Law Bureau practices, schedules other trainings as appropriate, and coordinates with/provides training to other bureaus as needed.
Supporting Administrative Rulemaking Process: Provides support for the Commission’s rulemaking and other legislative efforts, including the use of the State of Iowa’s designated software program for the rules review process (Esper), the submissions of rulemaking documents, the maintenance of accurate records, and the tracking of the pending rulemaking dockets.
Who We’re Looking For:
We’re seeking a candidate preferably with a background in law, including state and federal laws, rules, practices, and procedures. Experience with and a strong desire to become proficient in complex software systems is ideal. Your leadership and strategic thinking will set you apart, as will your ability to consistently meet various deadlines in a fast-paced work environment.
Your Competencies:
Your success in this role will be driven by your competencies in:
Organization: Organize and prioritize assigned tasks to meet the demands of the Commission’s legal team, which requires excellent oral and written proficiency to engage with co-workers and outside parties.
Communication: Communicate complex information effectively, demonstrating both oral and written proficiency, to engage with the internal Commission staff as well as third party vendors as needed.
Ethical Standards: Uphold high standards of ethical conduct, honesty, and integrity in all aspects of your work while maintaining confidentiality of sensitive information.
Initiative and Commitment: Display a high level of initiative, effort, and commitment towards efficiently completing assignments. Work with minimal supervision while demonstrating responsible behavior and attention to detail.
Customer Focus: Collaborate effectively with internal and external clients and customers, ensuring a polite, courteous, and cooperative approach to meet their needs.
We Value You:
At the State of Iowa, we are committed to your well-being. As a valued team member, you’ll enjoy a comprehensive benefits package that includes:
Paid Time Off: Enjoy vacation, paid holidays, and sick leave with no limits on sick leave accrual.
Great Benefits: Excellent Health, Dental, and Vision Insurance Options.
Retirement Plan: IPERS Retirement package and an option for a deferred compensation plan.
Flexibility: Flexible Spending Accounts (medical and dependent care).
Life Insurance: Free Life Insurance.
Support: Employee Assistance Programs and Employee Discount Programs.
To learn more about the benefits of working with the State of Iowa, visit our benefits webpage.
Why Join Us:
At the Iowa Utilities Commission, you’re not just an employee; you’re a partner in shaping the future. This is your chance to be part of a dynamic team dedicated to advancing public and consumer interests. We value your expertise, and your contributions will play a vital role in the regulatory landscape of utilities in Iowa.
Ready to make a significant impact in the dynamic world of utility regulation?
Apply now to join our team at the Iowa Utilities Commission. Elevate your career and contribute to the future of Iowa’s utilities!
The Iowa Utilities Commission is an equal opportunity employer.
Minimum Qualification Requirements
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
Graduation from an accredited four-year college or university with a bachelor’s degree in any field, and experience equal to one year of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness).
A total of five years of education and/or full-time experience (as described in number one) where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.
Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as an Administrative Assistant 1.
For additional information, please click on this link to view the job description (Download PDF reader).
Why Choose the State of Iowa?
At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.
Our Robust Benefits Package Includes:
Competitive Compensation:
Enjoy a competitive salary that reflects directly on your skills and expertise.
Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendly Total Compensation Calculator. Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.
Health and Wellness:
Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
Retirement Planning:
We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. Click here to learn more about IPERS.
Paid Time Off:
Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
Professional Development:
Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
Employee Assistance Program (EAP):
We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
Diversity and Inclusion:
Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.
Join Us – Elevate Your Career:
Ready to elevate your career with the State of Iowa? Click here to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
Title: ADMIN ASST IV – Health Services Grievance Coordinator
Company: Texas Department of Criminal Justice
Location: Huntsville, TX
