Overview
ADMIN ASST/RECEPTIONIST Jobs in Roseville, CA at American Pacific Mortgage
Full Job Description
Location: Roseville, CA. In-Office Position
Job Title:Front DeskAdministrative Receptionist
Department:Executive Team
Reports to:Executive Assistant
FLSA Status:Non-Exempt
Prepared By: Human Resources
Prepared Date: April 15, 2024
Management
Approval:VP of Human Resources
Summary:The Front Desk Receptionist is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include, but are limited to, answering and transferring phone calls to employees, sorting and delivering mail to employees and greeting visitors when they arrive for meetings with management or sales staff.
Essential Duties & Responsibilities:
Provide exceptional customer service by answering and directing incoming phone calls and office visitors
Backup and lunch coverage for BVM
Process/log and distribute FedEx and other shipping packages – Multiple couriers including the yellow and green bag (interoffice and branch to branch mail)
Log outgoing packages and documents from Collateral team
Sorting mail daily, including yellow bag – maintaining employee mailboxes in supply room
Ordering Fedex/Shipping supplies (Roseville)
Support executive assistant
Conference Room calendar
Mailroom organization and upkeep
Employee roster maintenance and distribution
Holiday decorating
Send mass emails to company and home office, i.e. food truck emails
Manage Front Desk outlook inbox and respond accordingly
Other tasks or projects as assigned
Supervisory
Responsibilities:None
Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies:To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving–Analytical, evaluative, and problem-solving. Identifies and resolve problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Detail Oriented –Keen attention to detail
Interpersonal Skills–Ability to set and manage priorities judiciously Maintains confidentiality; keeps emotions under control.
Oral Communication– Ability to present ideas in business-friendly and user-friendly language. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.
Written Communication– Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information.
Teamwork– Ability to work in a team-oriented, collaborative environment. Contributes to building a positive team spirit.
Attendance/Punctuality– Is consistently at work and on time, ensures work responsibilities are covered when absent.
Dependability– Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; complete tasks on time or notifies appropriate person with an alternate plan.
Initiative– Exceptionally self-moti…
Title: ADMIN ASST/RECEPTIONIST
Company: American Pacific Mortgage
Location: Roseville, CA
Category:
