Overview
Admin/Customer Service assistant Jobs in Dubai, United Arab Emirates at Oliv
Title: Admin/Customer Service assistant
Company: Oliv
Location: Dubai, United Arab Emirates
We are currently hiring for an emerging pet-care brand in Dubai.
Dubai’s foremost dog grooming facility, is expanding its administrative team and seeking a Customer Service and Scheduling Coordinator who shares our passion for dogs. The ideal candidate should be an exceptional communicator, adept at multitasking, and capable of thriving in a fast-paced environment.
Compensation: AED 8000
Responsibilities:
Manage customer inquiries and bookings via phone, email, and in-person interactions.
Schedule grooming appointments efficiently, taking into account staff availability and mobile van routes.
Maintain and update customer records using computer software.
Assist in ensuring a seamless and delightful customer experience.
Work closely with the team to coordinate grooming services and mobile van schedules.
Maintain excellent customer relationships.
Handle a fast-paced work environment with a smile.
Key Requirements:
Excellent Communication Skills: Proficiency in spoken and written English is essential.
Multitasking: The ability to handle multiple tasks efficiently.
Working under Pressure: Capable of maintaining composure in a high-pressure, fast-paced setting.
Computer Software: Competence in using various computer software applications.
Communication Skills: Proficiency in in-person, phone, email, and WhatsApp communication with impeccable written English.
Attention to Detail: A meticulous approach to tasks and information.
Team Player: Ability to collaborate effectively within a team.
Flexibility: Willingness to adapt to evolving work schedules, including weekends.
Benefits:
Employment visa provided (in compliance with MOHRE regulations).
1-month vacation, health insurance, and flight ticket allowance.
Opportunity for career growth within our expanding team.
