Overview
Admin Executive (Francise) Jobs in Federal Territory of Kuala Lumpur, Malaysia at Senheng Electric (KL) Sdn Bhd
Title: Admin Executive (Francise)
Company: Senheng Electric (KL) Sdn Bhd
Location: Federal Territory of Kuala Lumpur, Malaysia
Job Summary:
We are looking for an Admin Franchise Executive to support and implement franchise strategies, including franchisee relations, reporting, agreement management, and financial oversight. This role involves assisting with franchise operations, monitoring agreements, facilitating communication, and ensuring smooth business processes.
Key Responsibilities:
Franchise Operations & Reporting
Track and monitor franchise performance through daily, weekly, and monthly reports.
Identify areas for improvement and provide insights to enhance franchise business success.
Maintain accurate records of franchise agreements, ensuring timely renewals and fee collections.
Assist in preparing franchise and CDRV (Contract Driver) agreements, ensuring proper documentation and smooth signing processes.
Organize franchise meetings by preparing necessary reports, data, and tools for seamless execution.
Communication & Stakeholder Management
Update and manage franchise-related content on company platforms (e.g., FR Smartship, FR Facebook) to ensure franchisees receive relevant information.
Monitor communication channels to safeguard company-sensitive information.
Support franchisees by providing guidance and maintaining strong working relationships.
Assist in planning and coordinating franchise meetings every four months.
Financial & Payment Management
Process franchise fee payments by compiling necessary documents and approvals.
Ensure franchisees are reminded of payment deadlines and fees are collected on time.
Track and monitor contract driver details and payment accuracy to avoid discrepancies.
Prepare CDRV attendance reports and maintain updated contract driver records for payroll processing.
Agreement & Compliance Management
Prepare and manage franchise and CDRV agreements, ensuring timely renewals and compliance with company policies.
Track agreement deadlines and manage documentation for smooth contract processes.
Other Responsibilities
Perform additional duties as assigned by the supervisor to support franchise and operational needs.
Requirements:
Bachelor’s Degree in Franchise Management, Business Administration, or a related field.
Strong analytical, financial, and communication skills.
Proficiency in Microsoft Excel, Word, and PowerPoint.
Ability to work independently and manage multiple tasks efficiently.
Language proficiency in English, Mandarin, and Bahasa Malaysia is preferred.
