Overview
Admin & Fiscal Support Specialist Jobs in Honolulu, HI at University of Hawaii
We are a fast paced and growing family owned and run business looking for an experienced administrative office assistant.
Job Requirements
Customer Interaction:
Handle incoming customer inquiries via phone, text, and email in a courteous and professional manner.
Provide accurate information regarding products, services, policies and procedures.
Greet walk in customers and provide assistance.
Administrative Support:
Ordering and maintaining office supplies and equipment.
Handling incoming and outgoing packages.
Documentation and Data Entry:
Maintain detailed records of customer interactions, transactions and work performed.
Update customer information and ensure data accuracy.
Maintaining and organizing physical and digital files and data base records.
Team Collaboration:
Work closely with other departments to ensure seamless customer experiences.
Deliver administrative support for office staff, sales team and service/installation departments.
Manage salesman’s appointment calendars.
Quality Assurance:
Adhere to customer service policies and procedures.
Meet or exceed performance goals related to customer satisfaction, quality, and productivity.
Qualifications:
Proven customer support experience as a client service representative.
Strong phone contact handling skills and active listening.
Excellent communication and presentation skills.
Ability to multitask, prioritize, and manage time effectively.
High school diploma or equivalent; college degree preferred.
Proficiency in Microsoft Office and QuickBooks.
Outstanding computer skills
Benefits:
Competitive salary.
401K with match.
Paid time off/holidays
Title: Admin & Fiscal Support Specialist
Company: University of Hawaii
Location: Honolulu, HI
