Overview
Admin II, Shelf Edge Support Jobs in Carlisle, PA at The Giant Company
OAG – Crime Victim Services | Administrative Assistant II | 25-0261 (00047690)
Organization: OFFICE OF THE ATTORNEY GENERAL
Primary Location: Texas-Austin
Work Locations: Crime Victims Comp Program 300 W. 15th St Suite 500 E Austin 78701
Job: Office and Administrative Support
Employee Status: Regular
Schedule: Full-time
Standard Hours Per Week: 40.00
State Job Code: 0152
Salary Admin Plan: A
Grade: 11
Salary (Pay Basis): 3,666.67 – 3,666.67 (Monthly)
Number of Openings: 1
Overtime Status: Non-exempt
Job Posting: Jan 24, 2025, 3:11:47 PM
Closing Date: Ongoing
Description
GENERAL DESCRIPTION
The Office of the Attorney General (OAG) is seeking an Administrative Assistant whose work will involve administrative support and technical program work for the Crime Victims’ Compensation Program (CVC) Central Records section in the Crime Victim Services Division. Work involves maintaining filing system, data entry, disseminating information, handling correspondence and documents, and general administrative support duties.
The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State’s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.
ESSENTIAL POSITION FUNCTIONS
Performs data entry and verification of incoming correspondence into the claims management system
Reviews and analyzes applications and initial information for benefits with limited instruction, direction, or review from supervisor
Performs complex research, gathers documents, analyzes and cross references information to verify and index all correspondence on document imaging system and performs quality control of scanned documents
Process documents within the established time frame
Prepares and distributes routine and special correspondence, report, forms, and documents
Responds to verbal and written inquiries concerning claims status and general information about the program
Trains and/or mentors administrative support staff in performing related activities
Performs related work as assigned
Maintains relevant knowledge necessary to perform essential job functions
Attends work regularly in compliance with agreed-upon work schedule
Ensures security and confidentiality of sensitive and/or protected information
Complies with all agency policies and procedures, including those pertaining to ethics and integrity
Qualifications
MINIMUM QUALIFICATIONS
Education: Graduation from high school or equivalent
Experience: Two years of full-time experience working in the following (or closely related) fields: administrative support, customer service, clerical, general office experience; may substitute sixty hours from an accredited college or university
Skill in handling multiple tasks, prioritizing, and meeting deadlines
Skill in effective oral and written communication
Skill in exercising sound judgment and effective decision making
Skill in using a computer for word-processing and data entry/retrieval
Skill in gathering and analyzing accurate and relevant information.
Ability to receive and respond positively to constructive feedback
Ability to work cooperatively with others in a professional office environment
Ability to provide excellent customer service
Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG workspace within OAG work location, and perform in-person work with coworkers (e.g., working, collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)
Ability to arrange for personal transportation for business-related travel
Ability to work more than 40 hours as needed and in compliance with the FLSA
Ability to lift and relocate 30 lbs.
Ability to type 35 wpm (Typing test required at time of interview)
Ability to travel (including overnight travel) up to 5%
PREFERRED QUALIFICATIONS
Experience: In document imaging, mail processing, or data entry
Skilled in the use of Microsoft Office Suite
Other Language: Ability to proficiently read, write, and speak Spanish
TO APPLY
To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf
THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER
Title: Admin II, Shelf Edge Support
Company: The Giant Company
Location: Carlisle, PA
