Overview
Admin Program Assistant Jobs in Upper Marlboro, MD at ABSS SOLUTIONS INC
Overview:
Hustle Training 360 is seeking a highly organized and proactive Community Admin Manager to support the daily operations of our wellness program at a Boynton Beach community. This role is essential in ensuring smooth scheduling, efficient communication with residents and instructors, and maintaining the administrative systems that support our fitness services.
Key Responsibilities:
1. Scheduling & Coordination
Manage weekly group fitness schedules and ensure timely communication of changes.
Coordinate personal training appointments and ensure proper session tracking.
Support the Fitness Director with calendar management and instructor availability.
2. Resident Communication
Serve as a friendly, professional point of contact for residents with questions about classes, services, or account access.
Assist residents with sign-ups, waivers, and navigating fitness software (e.g., Zen Planner).
Help distribute monthly newsletters, announcements, and event flyers.
3. Administrative Reporting
Track attendance numbers, registration trends, and waitlist volumes.
Submit reports on participation and resident engagement to HT360 Management.
Maintain digital records for instructor hours, personal training sessions, and client activity.
4. Team & Event Support
Provide logistical support for fitness events, challenges, and resident promotions.
Assist with onboarding documentation and setup for new instructors.
Ensure supplies and marketing materials are stocked and organized.
5. Issue Resolution
Log and help resolve resident or staff concerns.
Escalate technical or customer service issues to the appropriate manager or team.
Qualifications:
Prior administrative or customer service experience — required
Strong organizational and time management skills
Comfortable with technology and fitness management platforms (e.g., Zen Planner, Mindbody, etc.)
Professional, warm, and approachable communication style
Experience in a fitness, wellness, or HOA setting is a plus
Job Types: Part-time, Contract
Pay: From $17.50 per hour
Expected hours: 20 per week
Benefits:
Flexible schedule
Schedule:
Monday to Friday
Morning shift
Weekends as needed
Work Location: In person
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Title: Admin Program Assistant
Company: ABSS SOLUTIONS INC
Location: Upper Marlboro, MD
