Overview
Administration and Member Service Assistant Jobs in Adelaide, South Australia, Australia at Self Insurers of South Australia Inc
Title: Administration and Member Service Assistant
Company: Self Insurers of South Australia Inc
Location: Adelaide, South Australia, Australia
Part Time | 16–20 hours per week | Parkside, SA
Self Insurers of South Australia (SISA) represents most of South Australia's largest private and public sector employers that are self-insured under the SA Workers Compensation legislation. We're a small, agile team looking for someone exceptional to join us.
About the Role
We're seeking a highly organised Office & Member Services Coordinator to keep our office running smoothly while delivering outstanding support to our members and stakeholders.
This role is ideal if you thrive in a dynamic environment, enjoy variety in your work, and take pride in building positive professional relationships.
You'll work closely with the General Manager and SISA Executive Committee, contributing to everything from day-to-day administration to coordinating member events and communications.
Key Responsibilities
Office Administration
- Ensure the efficient operation of the SISA office, including greeting members and stakeholders
- Manage correspondence, records, reporting, and general enquiries
- Coordinate meetings, appointments, and travel arrangements
- Oversee office maintenance contracts and assist with conference/IT systems
- Prepare correspondence, PowerPoint presentations, reports, executive papers, and other documentation
Member Services & Communications
- Act as the first point of contact for members and clients via phone, email, and in person
- Maintain and update membership records and CRM/databases
- Contribute to and upload content to the SISA website, newsletters, and promotional materials
- Coordinate member communications using bulk email systems (currently MailChimp)
- Respond to enquiries and resolve issues professionally
Events & Initiatives
- Coordinate on-site and off-site member events and initiatives
- Support the planning, logistics, and execution of meetings and functions
Executive Support
- Provide high-quality administrative support to the General Manager and Executive Committee
- Assist with meeting arrangements, coordination, and minute-taking
About You
- 3–5 years' experience providing administration support to executives or senior leadership
- High-level proficiency in Microsoft Office (Word, PowerPoint, Excel) and/or Google Workspace
- Confident communicator with well-developed written and verbal skills
- Highly organised with strong attention to detail
- Customer-focused, professional, and able to represent the SISA brand
- Proactive, reliable, and able to work independently with initiative
- Experience coordinating events and negotiating with vendors
- CRM and website content management experience desirable
Why Join SISA?
This is a great opportunity to join a supportive team where your contribution is genuinely valued. You'll develop your skills across administration, member services, communications, and event coordination, all while working with South Australia's leading self-insured employers.
To apply: Send your resume and a brief cover letter outlining your relevant experience to Rachel Webber at [email protected].
We look forward to hearing from you!
