Overview
Administration Assistant Jobs in Royal Leamington Spa, England, UK at Data Careers Ltd
Administration Assistant
Leamington Spa
Our client, a leading regional Legal practice, are currently recruiting for an Administration Assistant to join their Debt Recovery Department in Leamington Spa. You will be part of a
fast-paced
team which has an unrivalled reputation for client focused hard work and successes.
The role of Administration Assistant is to provide administrative support services to the Debt Recovery department both verbally and in writing, dealing with a variety of administration tasks in a professional and efficient way, ensuring premium customer service is delivered at all times within agreed timescales.
Who are we looking for?
We are looking for an enthusiastic and professional individual, who will be able to work in a
fast-paced
fluid environment; we are specifically looking for someone with:
Previous administration experience
Excellent
communication skills
at all levels, both written and verbal
Ability to liaise professionally both internally and externally via telephone, email, face to face or letter
Experience of
investigating queries
Excellent organisation and time management skills
Able to prioritise a workload and work well under pressure
Flexible and proactive
Good
attention to detail
and task driven
Good computer literacy
Key duties and responsibilities:
Dealing with a variety of administrative tasks such as letters/faxes/emails from customers, third parties and debt management companies
Assess and resolve administrative enquiries or requests primarily in writing by electronic channels, ensuring that the customer requests/enquires are resolved at the first point of contact unless specialist knowledge or investigation is needed
Accurately maintaining company systems, ensuring actions taken relating to any customer enquiry are logged and followed up within agreed SLA’s
Opening daily post and distribute post to Collections and Litigation teams
Ensuring that every customer receives a positive customer experience on every contact
Accountable for using sound judgement and taking decisions within established procedures
Benefits
Our client offer an excellent
benefits package
, including 22 days annual leave (rising to 25 days), pension, life assurance, healthcare scheme, subsidised gym membership, on-site parking, canteen and an active social committee.
How to apply
Please click on ‘Apply’ and
submit your CV
Title: Administration Assistant
Company: Data Careers Ltd
Location: Royal Leamington Spa, England, UK
Category: Administrative/Clerical (Office Administrator/ Coordinator)
