Overview

Administration Assistant Jobs in Dingwall, Scotland, UK at Priority Recruitment

Job Title:

Administration Assistant

Location:

Inverness, Scotland

Salary: £23810 per year

Hours:

Full-time, Monday to Friday

Job Overview

An

exciting

opportunity has arisen for an Administration Assistant to join our clients busy Appeals Handling Team in Inverness. In this role, you will be responsible for managing written appeals for private parking charge notices, providing customer support, and ensuring accurate and timely responses. If you are a motivated individual with

strong communication skills

and

attention to detail

, this could be the ideal position for you.

Key Responsibilities

as an Administration Assistant

Respond to written appeals for private parking charge notices with clear and accurate written

communication

. Review case data and compile appropriate responses for each appeal, ensuring compliance with procedures. Provide advice to customers over the phone on how to appeal parking charges. Prioritise tasks effectively and manage your workload autonomously. Meet key performance indicators (KPIs) and ensure targets are achieved. Ensure all responses and actions are accurate and consistent, maintaining high standards of work.

Requirements of an Administration Assistant

The ideal candidate will demonstrate:

Excellent written and verbal

communication skills

. Ability to work independently and manage your time effectively. Sound decision-making skills and the ability to resolve customer queries. A focus on accuracy and high-quality work. Proficiency in using Outlook, Excel, and Word. Ability to work quickly and accurately under pressure.

Benefits

Competitive salary

of £23,000 per year. Pension scheme and Life Assurance Plan. Monthly performance incentives. 29 days holiday (including bank holidays). Ongoing training and

career development

. Free on-site parking. Refreshments provided. Smart casual dress code.

If youre looking for a

fast-paced

, rewarding role with

opportunities for growth

,

apply now

to join the team!

Title: Administration Assistant

Company: Priority Recruitment

Location: Dingwall, Scotland, UK

Category: Administrative/Clerical (Business Administration, Office Administrator/ Coordinator)

 

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