Administration Officer

Job no: 497965

Work type: Fixed Term

Location: South Brisbane

Categories: Administration

About the role

The Mater Hospital Administration Team has an exciting opportunity for an experienced Administration Officer to join the Appointment Management team on a full time fixed term contract.

These are permanent full-time roles based at Mater’s South Brisbane Campus, working across a 5 day working week between the hours of 6am to 7:00pm.

Salary range: $27.17 – $31.54 (MCA2) per hour plus superannuation and access to salary packaging

What you’ll be doing

As an Administration Officer within Appointment Management, your role will involve but will not be limited to:

Provide exceptional customer service to patient and clients

Provide administrative support to clinical and medical staff

Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, maintaining accurate, current and accessible files, including maintenance of records of relevant meetings and discussions

Continually demonstrate highly developed written communication skills including ability to draft routine correspondence on behalf of the senior management

Provide administrative assistance to other senior staff and others as requested

Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined

Maintaining and meeting multiple KPI’s on a daily basis

About you

To be successful in your application, you will demonstrate:
Highly experienced in providing medical administration support

Highly developed time management and organisational skills

Strong computer skills including competence in using Excel, and Patient Administration systems (or the ability to quickly learn new systems)

Excellent customer service and interpersonal communication skills

Ability to organise and prioritise work effectively within a busy, fast-paced, demanding environment

Availability for all shifts across a 5-day working week between 6am to 7:00pm

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

Increase your take-home pay via Salary Packaging by allocating applicable living expenses directly from your pre-taxable income

Access to package meal and entertainment expenses via Salary Packaging

Access to leading education and professional development through Mater Education

Flexible working arrangements, including work from home options where suitable

Access to our Employee Assistance Program and on-site pastoral care team

Discounts to local and national businesses/venues for dining, retail, travel & accommodation, other

Access to on-site, discounted parking

Discounts at various on-campus cafés and coffee venues

Closing date for applications is Friday 24th March 2023.

Please note it is now a mandatory requirement of employment at the Mater that you are and remain fully vaccinated against COVID-19.

Advertised: 13 Mar 2023 E. Australia Standard Time

Applications close: 24 Mar 2023 E. Australia Standard Time