Overview
Administration officer Level 3 Jobs in Sydney, New South Wales, Australia at Western Sydney Local Health District
Title: Administration officer Level 3
Company: Western Sydney Local Health District
Location: Sydney, New South Wales, Australia
🦷 Diverse role across leading Oral Health clinics
📅 Coordinate patient flow and clinic scheduling
🤝 Join a supportive and collaborative healthcare team
Employment Type: Temporary Full Time (up to 31/3/27)
Position Classification: Administration Officer Level 3
Remuneration: $35.94- $36.96 per hour
Hours Per Week: 20 (Job share may be considered for part time hours)
Location: Westmead Hospital
Where you'll be working
Join the dedicated team within Western Sydney Local Health District Oral Health Services, supporting patients across Westmead, Blacktown and Mount Druitt Hospitals. You will play a vital role in delivering high quality administrative and reception support within a fast paced clinical environment that values teamwork, professionalism and patient centred care.
- Work within a large and respected state-wide Oral Health service
- Support a collaborative team of clinicians and administration professionals
- Gain exposure across multiple specialist dental clinics and departments
- Be part of a service committed to continuous learning and improvement
- Enjoy a dynamic role where no two days are the same
What You'll Be Doing
As an Administration Officer Level 3, you will provide expert frontline reception and administrative support to ensure efficient patient access, clinic scheduling and service delivery across Oral Health Services.
- Manage patient registrations, appointments, referrals, waitlists and dental records
- Coordinate patient flow from arrival through to discharge or transfer
- Complete billing processes including Medicare imaging and CDBS claims
- Maintain accurate patient information and data within electronic medical records systems
- Deliver exceptional customer service while handling confidential and sensitive matters with professionalism and empathy
Bring your organisational skills, adaptability and customer focused approach to a team making a real difference in patient care across Western Sydney.
Apply now and help shape positive healthcare experiences within a supportive and progressive health service.
How To Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
- Qualifications in Health Administration and / or proven experience in providing high level administrative support for a complex clinical/corporate service.
- Demonstrated experience of strong computer/data entry skills, specifically with electronic systems helping to schedule appointments, which includes rebooking, confirming, and rescheduling.
- Advanced communication skills, including strong interpersonal skills to ensure optimal efficiency.
- Proven capacity to self-organise and prioritise tasks to consistently meet deadlines with limited supervision.
- Demonstrated ability to identify issues of relevance, sensitivity, and confidentiality, and knowing when to escalate matters of importance and/or urgency.
- Proven commitment to the provision of quality customer service.
Requisition ID: REQ651984
Applications Close: 28th May 2026
Need more information ?
- Find out more about applying for this position.
- Review the detailed Position Description for insights into role requirements and criteria.
- Explore the selection process, employment checks, outcomes and notifications.
- For inquiries about the role, contact Vaidehi Nandodwala at [email protected]
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/ .
Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: A person who is not an Australian citizen or a permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or a period not shorter than the duration of the advertised position.
