Overview
Administration Services & Facilities Manager Jobs in Riyadh, Saudi Arabia at NHC
Title: Administration Services & Facilities Manager
Company: NHC
Location: Riyadh, Saudi Arabia
Generic Accountabilities
Day-to-Day Operations
Manage day-to-day activities and operations of the Admin & Facilities function
Oversee the preparation of timely and accurate reports to meet company and department requirements
Contribute to the identification of opportunities for continuous improvement of systems, processes, and practices taking into account ‘international best practice’, improvement of business processes, cost reduction, and productivity improvement.
Strategy Development, Planning and/or Contribution
Contribute to the Admin department’s strategy and business plan as it relates to Admin services and monitor the execution of the plan throughout the year
Policies, Systems, Processes & Procedures
Maintain and assist in developing the Admin & Facilities processes, procedures, guidelines, policies, and tools and champion their implementation
Change Management
Lead, develop, and motivate the Admin & Facilities employees and champion NHC’s culture, values, and behaviors across the function
Monitor the Admin & Facilities function’s performance against pre-set KPIs and targets to ensure that progress is being made in the desirable direction and preventive/corrective actions are taken accordingly
Manage and maintain strong business partnerships with key stakeholders across the NHC Group, and contribute to instilling a culture of trust and transparency with internal and external stakeholders, enabling smooth and constructive business interactions
Key Accountabilities
Manage the development and execution of Admin & Facilities policies, procedures, business processes and workflows, ensuring they are fully aligned with NHC’s strategic and policy framework, and that they cover all Admin & Facilities service activities within the Group
Manage the provision of Admin & Facilities services such as corporate travel, purchasing of office supplies and furniture, translation, employee business cards, guest hotel accommodation, maintenance, cleaning, and security
Manage and oversee the resolution of issues raised by both internal customers and external parties providing admin services
Develop and maintain a list of partner hotels with defined corporate rates
Maintain records for all service contracts
Proactively seek and contribute to establishing and amending contracts (preferably long-term) with third-party service providers, in coordination with Procurement, to provide the Admin & Facilities services to the Group
Contribute to developing a long-term agreement with a travel agency
Manage the relationships with service providers involved in the provision of Admin & Facilities services
Manage and assess the performance of third parties involved in the provision of Admin & Facilities services to the Group, with the assistance of the Procurement function
Education
Bachelor’s degree in Engineering, business administration, Management, or any related field.
Experience
7+ years of experience in a similar position.
Experience with Admin function for a comparable organization
Advanced knowledge of Admin & Facilities processes, tools, and frameworks
