Overview
Administration Support Officer Jobs in Brisbane, Queensland, Australia at National Property Logistics
Title: Administration Support Officer
Company: National Property Logistics
Location: Brisbane, Queensland, Australia
Company Description
National Property Logistics specialises in providing professional property coordination, reporting, and compliance support for clients managing complex property portfolios. Our experts assist trustees, legal firms, financial institutions, and property managers with tasks such as condition reports, valuation coordination, sales reporting, maintenance quotes, contractor engagement, and portfolio administration. With operations across Australia, we prioritise clarity, consistency, and care in managing property workflows for our clients.
Role Description
This is a full-time, on-site role based in the Greater Brisbane Area for an Admin Support Officer. The primary responsibilities include providing administrative support to the team, managing communications with clients and stakeholders, organising and maintaining records, and assisting with customer service inquiries. Additional duties may include coordinating workflows and addressing administrative needs promptly and efficiently.
Key Responsibilities
- Manage day-to-day property matters, with a strong focus on maintenance and repairs.
- Respond to client requests and coordinate appropriate works.
- Source and review contractor quotes, ensuring clarity of scope and value for money.
- Prepare and issue work orders, monitor progress, and oversee completion of works.
- Liaise with clients, contractors, and beneficiaries to arrange and follow up property tasks.
- Review invoices and prepare supporting documentation for client approval.
- Maintain accurate records across client systems and internal trackers.
- Provide clear written recommendations where multiple options exist.
- Provide support in end to end sales process, and more complex projects as you develop in the role.
Qualifications
- Proven skills in General Administration and Administrative Assistance
- Strong Communication and Customer Service abilities
- Exceptional Organisation Skills and attention to detail
- Proficiency in standard office software and tools (e.g., Microsoft Office Suite)
- Ability to manage multiple priorities and meet deadlines
- Problem-solving mindset and ability to work collaboratively within a team
- Previous experience in property management or real estate administration is a plus
- Certifications in business administration or related fields are advantageous
Why Join Us?
- At NPL, you’ll be part of a small, specialist firm that works with some of Australia’s leading trustee companies and banks. No two days are ever the same, you’ll gain exposure to varied property scenarios, learn unique aspects of trustee property management, and progress into larger and more complex projects as you grow in the role.
