Overview
Administrative Aide (Part-Time) Jobs in Mayville, NY at Chautauqua County Executive’s Office
Office Manager/Scheduling Coordinator
Job Description
Answering phones giving exceptional customer service
Communicate with clients for scheduling and organization
Filling customer orders and fielding inbound sales calls
Running schedules for jobs in coordination with the Operations Manager
Organizing routes for optimum service and timeliness
Coordinate activities for all company departments: owners, sales teams, multiple technicians, and supplementary office help
Adapt some customers orders for field technician.
Coordinate with Outside Bookkeeping Service to make sure books stay on track.
Send invoices and follow up on payments.
Some other tasks that aren’t describe in this job description
Skills & Responsibilities
Customer Service Experience in a phone based role preferred
Geographical knowledge of New England, Massachusetts and Rhode Island communities and knowledge of the traffic patterns in order to schedule commitments for customer needs would be helpful
Good administrative and technical skills with the ability to type quickly and accurately while on phone to document calls
Proven organizational skills and a demonstrated ability to balance several tasks with ease while having a focus on quality
Sales experience with ability to overcome objections helpful
Ability to be at work when scheduled. Monday to Friday 7am – 4pm.
High School Diploma or equivalent required; Bachelor’s degree preferred
Competencies:
Problem Solving – Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Uses reason.
Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Oral Communication – Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions.
Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Organizes or schedules other people and their tasks.
Professionalism – Approaches others in a polite and tactful manner; Maintains composure and reacts well under pressure; Treats others with respect and consideration; Follows through on commitments.
Job Type: Full-time
Pay: $22.00 – $24.00 per hour
Benefits:
401(k)
Paid time off
Schedule:
Day shift
Monday to Friday
No nights
No weekends
Experience:
Microsoft Office: 5 years (Preferred)
Office management: 5 years (Required)
Work Location: In person
Title: Administrative Aide (Part-Time)
Company: Chautauqua County Executive’s Office
Location: Mayville, NY
