Overview

Administrative Analyst – Washington, D.C. Jobs in United States at Serco North America

As an Administrative Assistant, you will be essential in supporting daily operations and providing excellent customer service. Reporting to the office manager, your core responsibilities will include managing phone calls, handling clerical tasks, and ensuring smooth office communication. With this entry level position you have opportunity to grow. Join our close knit team to contribute to a welcoming environment and help streamline our office processes.

Responsibilities:

Answering phones, directing calls, and taking messages.
Greet and assist office visitors.
Schedule estimate appointments with the appropriate estimator.
Organize and schedule meetings.
Process credit card payments and handle cash.
Entry of customer information across multiple platforms.
Handling confidential information in a sensitive manner.
Produce and distribute correspondence emails, memos, letters, and forms for yourself, as well as on the behalf of other office members.
Assist in the preparation of regularly scheduled reports.
Develop and maintain both a manual and electronic filing system.

Desired Requirements:

Knowledge of office management systems and procedures.
Excellent time management skills and ability to multi-task and prioritize work.
Attention to detail and problem solving skills.
Excellent written and verbal communication.
Strong organizational and planning abilities.
Proficient in MS Office.
Assist in maintaining a social media presence.
Experience using Quickbooks, JobNimbus, and BusyBusy is a plus.
High school diploma or equivalent.

Job Type: Full-time

Pay: $16.00 – $18.00 per hour

Expected hours: 40 per week

Benefits:

Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday

Ability to Commute:

Hollywood, MD 20636 (Required)

Ability to Relocate:

Hollywood, MD 20636: Relocate before starting work (Required)

Work Location: In person

Title: Administrative Analyst – Washington, D.C.

Company: Serco North America

Location: United States

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