Overview
Administrative Assistant Jobs in Winston-Salem, NC at Novant Health Rehabilitation Hospital, an affiliate of Encompass Health
Customer Care Specialist / Office Assistant
Petaluma, CA | Full-Time | Monday–Friday, 8:00 AM – 4:30 PM
Crown & Shield Pest Solutions
About Us
Crown & Shield Pest Solutions, a trusted, family-owned pest control company based in Petaluma, is hiring a Customer Care Specialist / Office Assistant. If you have experience in customer service, office administration, or as a client support representative in a service-based industry, we’d love to hear from you!
With over 25 years of experience serving the Bay Area, Crown & Shield Pest Solutions is known for honest, eco-friendly pest control and long-standing customer relationships. As we grow, we’re looking for a dependable, detail-oriented Customer Care Specialist to help keep our office operations running smoothly.
Position Overview
The Customer Care Specialist is the first point of contact for our customers—someone who’s friendly, organized, and committed to delivering excellent service. You’ll support scheduling, communication, and office operations to help keep our team running smoothly.
Responsibilities
Answer incoming calls and emails with a professional, friendly tone
Schedule and confirm service appointments
Provide accurate information about services and treatment options
Maintain and update customer records in our CRM system
Support coordination between office and field technicians
Support coordination between office and vendors
Assist with general office tasks as needed
Qualifications
1+ year experience in customer service, administrative support, or dispatching (preferred)
Previous experience in the pest control industry is preferred, but we welcome applicants with strong transferable skills
Strong communication and organizational skills
Comfortable using office software and CRM tools
Ability to multitask and stay calm under pressure
Friendly, team-oriented attitude
High school diploma or equivalent (required)
What We Offer
Competitive hourly pay (DOE)
Supportive, family-style work environment
Comprehensive health benefits, including medical, dental, and vision coverage
Paid on-the-job training
Consistent weekday schedule—no weekends!
How to Apply
Please submit your resume and a brief cover letter explaining why you’d be a great fit for our team. We look forward to hearing from you!
Crown & Shield Pest Solutions is an equal opportunity employer.
Job Type: Full-time
Pay: $20.00 – $25.00 per hour
Benefits:
Dental insurance
Health insurance
On-the-job training
Paid time off
Vision insurance
Shift:
8 hour shift
Work Location: In person
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Title: Administrative Assistant
Company: Novant Health Rehabilitation Hospital, an affiliate of Encompass Health
Location: Winston-Salem, NC
