Overview
Administrative Assistant Jobs in Edmonton, Alberta, Canada at Progression3
Title: Administrative Assistant
Company: Progression3
Location: Edmonton, Alberta, Canada
Progression3 is in search of an Administrative Assistant based in Edmonton for a 12-month renewable contract.
Description:
Reporting to the Training & Accreditation Team Lead, the candidate will perform a variety of administrative and clerical tasks. Their duties will include providing support to the Training & Accreditation team by assisting with daily tasks and helping the team manager on as needed basis.
Monitoring Training & Accreditation mailbox by processing email requests for exam bookings, rebooking request, rescheduling exams, and cancellations.
Handling general inquiries related to eLearning, exams, and the Learning Management System.
Updating personal information in databases and deactivating access.
Proofing and editing eLearning scripts and other documents used to create courses and exams.
Overseeing the training inbox BOT (Oscar) by reconciling and analyzing Oscar’s Status Reports.
Rectifying any errors made by Oscar, specifically relating to data scraping for handwritten form submissions.
Ensuring exam booking confirmation emails are sent out for all booked exams (daily). Reporting bug/issues and working with team to correct.
Performing account creation, exam content group assignments, eLearning assignments and reassignments.
Performing credential check and confirmation, user account information updates, changes, and corrections.
Duplicate account reconciliations, addressing system access issues and updating exams in the Learning Management System when required.
Maintaining the Accreditation and Certification Training (ACT3) database with file reconciliation, manual file creations, updates, changes, or corrections as needed.
Performing general administrative duties including file management (e.g. maintaining naming conventions, file structures, retention, destruction management and recording important outages in the training inbox Outlook Calendar.
Submitting and managing BERNIE requests on behalf of team to support clients.
Capturing meeting minutes and documenting project action items and next steps.
Assisting with documentation and creation of processes and procedures.
Following up with project teams to ensure that they adhere to provided timelines and deliverables.
Assisting with preparing project meeting agendas and stakeholder consultation materials.
Scheduling and attending project team meetings on as needed basis.
