Overview

Administrative Assistant Jobs in Richmond, Virginia, USA at Carter Lumber

A Kempsville Building Materials (a division of Carter Lumber) Administrative Assistant is responsible for providing administrative support which includes entering and generating quotes/orders, confirmation calls, assisting sales reps/office staff and providing excellent service to customers. This is accomplished by having constant communication with plant personnel to ensure orders are completed accurately and timely. A strong belief in the mission and goals of the company are necessary to this position.

Requirements:

Excellent telephone and customer service skills

Strong organizational and planning skills

Ability to multi-task; strong time management skills

Strong attention to detail

Exceptional written and verbal communication skills

Knowledge of Microsoft Office including Outlook, Word, and Excel

Previous customer service experience

Responsibilities:

Assists in creating orders in management system

Confirms deliveries with customers

Prints required layouts and documentation daily

Ensures the paperwork process is running smoothly

Answers office phone calls and directs calls accordingly

Assists customers by providing information on products, stock, and lead times

Resolves delivery, quality and other issues or forwards to the proper personnel to ensure any issues are taken care of

Performs clerical duties such as data entry, filing, copying, and faxing

Benefits (full-time employees)

Health, Dental, Vision (Single and Family Plans) available after 30 days of employment

Short and Long-Term Disability

Company-paid life insurance and AD&D

Optional supplemental life insurance

Company-match 401(k)

Vacation time and paid holidays

Vendor incentives

Room for growth; we promote from within!

Military encouraged to apply!

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Title: Administrative Assistant

Company: Carter Lumber

Location: Richmond, Virginia, USA

Category: Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant, Clerical, Office Assistant)

 

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