Overview
Administrative Assistant Jobs in Laguna Hills, CA at Strategic Kids, LLC
Summary
Posted: Mar 19, 2025
Weekly Hours: 5
Role Number:200595748
In Places, we don’t sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple’s retail stores, workplaces and workplace services. We develop and manage Apple’s global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world. Our Reception Services team provides superior customer service by greeting and connecting guests with their host, acting as a central information resource for team members, and ensuring a pleasant experience at our Austin campus. We are seeking an experienced and highly self-motivated professional with outstanding work ethic to join our team as a Receptionist to provide unmatched customer service to our guests and employees, and assist with administrative tasks.
Description
The Receptionist will be responsible for providing excellent customer service and acting as first-level support for providing information and resources to employees, vendors, and guests. They will greet and connect guests with their host, issue temporary badges, direct employees to conference rooms, answer general email inquiries, and build cross-functional relationships among departments in the building. They will also support with administrative tasks, maintain general security awareness, and ensure common areas are well-maintained by submitting tickets as necessary to ensure compliance with current standards. Additional tasks may be assigned. The role will report to the Administrative Services Manager.
Minimum Qualifications
3+ years of related experience
Background in customer service
Proficiency with iOS and macOS based systems
Strong attention to detail
Skilled in time management and task prioritization
Highly collaborative with outstanding customer service skills
Preferred Qualifications
Unsurpassed customer focus, with a positive “can-do” attitude
Excellent written and interpersonal communication skills
Ability to quickly grasp new technology workflows
Successful in managing multiple priorities and people concurrently in a results-driven environment
Skilled in maintaining professional composure when managing issues that arise with employees, guests, and team members
Ability to handle conflict appropriately; knows when to escalate issues upward and when to apply common sense
Thinks critically and creatively about how to regularly improve process and operations
Excellent problem-solving, organizational, and reporting skills
Ability to communicate with all levels of an organization
Establishes and maintains positive relationships while working in a highly-collaborative team environment
Understands the importance of feedback and maintains the ability to provide and receive feedback as necessary
Works autonomously while troubleshooting issues that arise
Self-starter with the ability to complete tasks and projects on time
Apple’s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount – both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products.
Apple benefits programs vary by country and are subject to eligibility requirements.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace.
Additional Requirements
More
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
Title: Administrative Assistant
Company: Strategic Kids, LLC
Location: Laguna Hills, CA
