Overview
Administrative Assistant Jobs in Richmond, VA at Chapters Health System, Inc
**Job Title:** Service Coordinator – Collaborative Services
**Location:** New Waverly TX
**Job Type:** Full-Time
**Company Overview:**
At Collaborative Services, we are committed to delivering top-notch generator solutions that enhance our clients’ experiences. We specialize in ensuring the seamless operation of critical services, and we’re looking for a detail-oriented and proactive Service Coordinator to join our dynamic team.
**Job Description:**
As a Service Coordinator, you will play a pivotal role in the heart of our operations, ensuring that every service call is expertly scheduled, confirmed, and invoiced. Your organizational skills will be key in keeping our fleet running smoothly and our customers satisfied. If you’re someone who thrives in a fast-paced environment and enjoys juggling multiple tasks with precision, this role is for you!
**Key Responsibilities:**
Scheduling & Confirmations:
– Schedule all service calls with precision, ensuring timely and efficient allocation of resources.
– Confirm all service calls as scheduled, providing customers with peace of mind.
Invoicing & Verification:
– Invoice all service calls upon scheduling, maintaining accuracy in all financial transactions.
– Verify invoices upon receipt of text confirmations from field staff, ensuring all details are correct.
Fleet Monitoring & Service Scheduling:
– Monitor our fleet daily, identifying and scheduling service calls as needed to keep operations running smoothly.
Install Confirmation:
– Confirm all installations for the following week via text message, ensuring customers are informed and prepared.
Warranty Claims Management:
– File and monitor all warranty claims, ensuring timely resolution and customer satisfaction.
On-Call Scheduling:
– Take over the phone one weekend a month, handling on-call duties with care and efficiency.
– Keep the on-call schedule updated, and ensure the voicemail is changed each Friday as required.
**Additional Duties: As needed**
**What We’re Looking For:**
– Strong organizational skills with a keen eye for detail.
– Excellent communication skills, both written and verbal.
– Ability to manage multiple tasks simultaneously in a fast-paced environment.
– Proficiency in scheduling software and invoicing systems.
– A proactive attitude with a strong sense of responsibility.
– Experience in fleet management, service coordination, or a related field is a plus.
**Why Join Us?**
Collaborative Services offers a supportive work environment where your contributions are valued and rewarded. We are dedicated to your professional growth and offer opportunities for career advancement. Join us and be part of a team that is making a difference in the world of standby generator solutions!
**Apply Today!**
If you’re ready to take on an exciting challenge and contribute to our mission of excellence, we want to hear from you. Apply now and become a key player in our success story!
Job Type: Full-time
Pay: $14.00 – $18.00 per hour
Schedule:
Day shift
Monday to Friday
No nights
Weekends as needed
Work Location: In person
Title: Administrative Assistant
Company: Chapters Health System, Inc
Location: Richmond, VA
