Overview
Administrative Assistant Jobs in Dublin, County Dublin, Ireland at Institute of Public Administration
Title: Administrative Assistant
Company: Institute of Public Administration
Location: Dublin, County Dublin, Ireland
Administrative Assistant
To apply, please attach CV along with cover letter to [email protected]
Grade:Grade 6
Job Function:Responsible for the development and provision of administrative and support services to the relevant division.
Sample Duties and Responsibilities
To provide administrative assistance and support to the functional areas within the Institute such as Professional Development, Whitaker School of Education, or other departments.
To develop, maintain and update the Unit’s administrative systems and procedures (including the CRM) so that they contribute to the delivery of a timely and high quality service to division staff and clients.
To provide or ensure the provision of all administrative services for education, training or consultancy services (e.g. promotional material, programmes,lists of participants, course handouts, presentation materials on slides, etc), so that they present a high quality image.
To make arrangements for the provision of course facilities for courses/events being run both within the Institute and outside it, including the continued development of the online learning platforms.
To provide support in the preparation of tender proposals and consultancy reports, in a format that reflects the quality of the services.
To ensure that all course information is entered on the relevant Institute system accurately and that invoicing is completed promptly.
To contribute to effective marketing of the Institute’s services, by e.g. arranging printing of brochures and mailshots, checking circulation lists, conducting telephone follow-up as required to potential participants/clients.
To undertake any other duties that may arise relating to the design and delivery of education, training, development and consultancy services and to provide such other administrative support as may be required by the Professional Development Director.
Carry out other duties as appropriate across the IPA.
Person Requirements
Person Specification
Proven ability to complete tasks, use initiative as events require, and work in a dynamic, flexible team environment.
Be flexible to adapt to changing requirements.
Flexible approach to working hours as the demands of the post may require work outside normal office working hours from time to time
Excellent written and verbal communication skills.
High standard of accuracy in both written and numerical work.
Strong interpersonal skills and commitment to quality, delivering excellent customer services
Education and Experience
· Leaving Certificate or equivalent -essential
· Diploma or professional qualification -desirable
Two years of service of relevant experience in an administrative role in a comparable environment.
Experience in dealing with customer queries in person, by phone and by email.
Experience in data-entry, running reports, managing electronic files and systems.
Knowledge:
· Working knowledge of Microsoft Office, e-mail and the web –essential
· An understanding of the work of the IPA and the requirements for delivery of traditional, online and hybrid service models.
· A good degree of proficiency in IT skills, virtual/online delivery platforms and experience of using software packages.
Skills
Proven ability to complete tasks, use initiative as events require, and work in a dynamic, flexible team environment.
Be flexible to adapt to changing requirements.
Flexible appr…
