Overview
ADMINISTRATIVE ASSISTANT Jobs in Fulton, MO at Gateway Foundation Inc
Duties:
– Perform night audit functions, including reviewing and reconciling guest accounts, charges, and payments
– Ensure accuracy of financial transactions and resolve any discrepancies
– Prepare daily reports and distribute them to appropriate departments
– Provide exceptional guest service by addressing inquiries, concerns, and requests in a professional and timely manner
– Assist with guest check-in and check-out processes as needed
– Maintain knowledge of hotel services, amenities, and local attractions to provide recommendations to guests
– Handle guest complaints or issues with empathy and problem-solving skills
– Operate phone systems and handle incoming calls professionally
Skills:
– Excellent guest relations skills with a focus on providing exceptional customer service
– Multilingual abilities are a plus, especially in languages commonly spoken by hotel guests
– Strong communication skills, both verbal and written
– Knowledge of front desk operations and hotel management systems
– Ability to work independently with minimal supervision
– Attention to detail and ability to multitask in a fast-paced environment
– Proficient in using computer systems for data entry and report generation
– Previous experience in night audit or hospitality management is preferred
Join our team as a Night Auditor at our hotel. In this role, you will be responsible for performing night audit functions, ensuring the accuracy of financial transactions, and providing exceptional guest service. If you have excellent customer service skills, attention to detail, and enjoy working in a dynamic environment, we would love to hear from you.
Note: This job description is intended to provide an overview of the responsibilities and duties of the Night Auditor position. It is not all-inclusive and other duties may be assigned as needed.
Job Types: Full-time, Part-time
Pay: From $12.50 per hour
Expected hours: 24 – 40 per week
Schedule:
Night shift
Overnight shift
Work setting:
In-person
Work Location: In person
Title: ADMINISTRATIVE ASSISTANT
Company: Gateway Foundation Inc
Location: Fulton, MO
