Overview
Administrative Assistant Jobs in Crafton, PA at ACTION-Housing, Inc.
JOB SUMMARY:
This position involves performing secretarial and clerical tasks, some of which may be complex, along with strong computer proficiency skills, including internet, social platforms, Microsoft Office, Canva, Google Docs, etc. The role provides administrative support to the Town Administrator, Treasurer, and elected officials.
ESSENTIAL RESPONSIBILITIES:
Prepare meeting minutes and packets for the Mayor and Council, Boards, and Commissions. Tasks include setting up the meeting room, copying materials for members and the public, and preparing the meeting space and recording equipment.
Manage the content for all town social media platforms (website, Facebook, etc.). This includes posting meeting-related information (minutes, agendas, public notices, events, documents, etc.) as required and linking information between media platforms.
Manage and operate the town public camera system including correspondence with the camera company and video retrieval.
Administer the processing and tracking of parking permit tickets and violations through the MVA Parking/Traffic Control Violation Flagging Program for Maryland residents.
Manage the records management program, including scanning records for electronic retention, recommending policy updates as needed, and maintaining all town files (e.g., Boards and Commission files, ordinances, resolutions, and property files).
Manage and organize town events, maintain the town event schedule, and coordinate the use of town property. External duties include attending town events, off-site meetings, and running errands.
Manage the operations of the Visitors and Towson University Research and Education Center including volunteer schedule for summer months, coordinating building use with Towson University staff, tracking and reporting visitor data, maintaining inventory, and performing other assigned duties.
Prepare certificates, proclamations, support letters, and similar documents as required.
Provide administrative support to Board and Commission Chairs and staff, including managing meeting notification deadlines, distributing information, posting agendas, and verifying attendance for meetings.
Order supplies for all town buildings and the Public Works Department.
Sort and distribute incoming mail, answer phone calls, respond to inquiries, direct callers to appropriate resources, and take messages as necessary.
Perform other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Communication Skills – Build and maintain effective relationships with the Mayor, Council, town staff, local and state officials, media representatives, and community members. Write clearly and informatively. Ability to respond to questions from staff, supervisors, and stakeholders.
Technical Skills – Proficient in using standard office software and email for communication with officials and stakeholders. Capable of maintaining and effectively utilizing the town’s social media platforms to provide information to the public as required. Includes cross-posting between different sites. Skilled in conducting online research and accessing local, state, and federal data to provide information and support decision-making.
Innovation and Change Management Skills – Ability to multitask and prioritize duties effectively. Adapts to changes in the community and advances in technology, contributing to the evolution of town processes.
Customer Service – Represents the Town professionally and effectively in all interactions. Provides accurate information and manages challenging situations with tact and diplomacy.
Knowledge of Government – Comprehends the municipal government organization and public administration functions, and principles.
Independence and Accountability – Works independently and takes responsibility for completing tasks and assignments without requiring constant oversight.
EDUCATION AND EXPERIENCE – High School Diploma/GED required; additional education, technical training or certification preferred. Minimum of 3-years of job-related experience OR equivalent technical training, education, or professional experience. Prefer knowledge and familiarity with government procedures or public sector operations. Must be proficient in using standard office software, including Microsoft Office programs. Must have knowledge or experience to navigate the Internet and utilize social media platforms effectively.
PHYSICAL DEMANDS AND WORK ENVIRONMENT – Work is generally performed at a desk or conference room setting. Walking, sitting, standing, bending, and reaching is required. Employee must be able to carry file storage boxes and office supplies.
LICENSES AND OTHER REQUIREMENTS
Must possess a valid Maryland Driver’s License
Must pass a background check and drug test
Open Meetings Act training will be required
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: 36 per week
Benefits:
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Schedule:
8 hour shift
Work Location: In person
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Title: Administrative Assistant
Company: ACTION-Housing, Inc.
Location: Crafton, PA
