Overview
Administrative Assistant Jobs in Dallas, TX at Bizz Comm Connect
Job Summary
We are seeking a dedicated, professional and enthusiastic Customer Service Representative to join our property and casualty agency team. The ideal candidate will be responsible for providing exceptional service to our clients, addressing their inquiries, and ensuring a positive customer experience. This position will also provide admin support to agents and financial professional in different capacities. This role requires strong communication skills, a customer-focused attitude, and the ability to work effectively in a fast-paced environment. Representative will work with external providers as well as individual clients on a daily basis. Some local travel may be needed for onboarding training.
Duties
Respond to customer inquiries via phone and email in a timely and professional manner.
Analyze customer needs and provide appropriate solutions or escalate issues as necessary.
Maintain accurate records of customer interactions and transactions through data entry.
Assist with sales inquiries and promote additional services to enhance client satisfaction.
Collaborate with team members to improve overall client services and operational efficiency.
Ensure all office procedures are followed for effective communication and service delivery.
Provide wide range of daily admin support to agents and financial professional.
Background check and fingerprinting required for securities office responsibilities.
Qualifications
Proven experience in a customer service role or related field is preferred.
Strong communication skills in English.
Professional, pleasant phone etiquette with clients as well as providers.
Proficient in data entry with GREAT ATTENTION TO DETAIL.
Ability to analyze problems and develop effective solutions quickly.
Excellent typing skills and proficiency with office software applications.
Ability to learn system software programs quickly and proficiently.
A positive attitude and the ability to work well under pressure in a team environment.
Willing to take initiative in the office with various responsibilities.
Join us in delivering outstanding service to our customers while growing your career in a supportive environment!
Job Type: Full-time
Pay: $17.00 – $20.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Vision insurance
Compensation Package:
Profit sharing
Schedule:
Day shift
Monday to Friday
Work Location: In person
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Title: Administrative Assistant
Company: Bizz Comm Connect
Location: Dallas, TX
