Overview
Administrative Assistant Jobs in West Allis, WI at Roman Electric Co., Inc.
Job Description:
Shift: First Shift,Rotating
Front Office Manager
Southern Jersey Family Medical Centers, Inc. is seeking a talented Front Office Manager to step into our fast-paced facility!
Summary: The Front Office Manager assists the Practice Manager with the administration of daily operations, including but not limited to the supervision of front office personnel and patient services.
Hours: This is a full-time position that requires the ability to work a flexible schedule. General daytime hours Monday – Friday with rotating Saturdays and at least one evening per week.
Position Responsibilities/Duties:
Provide leadership to assigned staff that reflects the mission, vision and philosophy of the organization
Oversee daily administrative operations and assist with process improvements
Assist the COO and Practice Manager in planning, organizing, staffing, managing and controlling the front-end operations of the center
Prepare reports requested by the COO and Practice Manager accurately and in a timely manner
Reports all matters related to billing, insurance updates, billing training and collections to the Patient Account Manager
Ensure that billing information is accurately processed and forwarded to the corporate office by the following day
Ensure that the center operates in accordance to all contracts and agreements that have been executed by the CEO, managed care companies and any other third party payers
Ensure compliance to all center policies & procedures along with all regulatory agency requirements, applicable federal and state and local laws, including but not limited to HIPPA, Medicare Fraud and Abuse Act, NJ DOH License Ambulatory regulations, DEPE: etc.
Ensure that patients are registered in a timely manner, any fees are collected prior to visit, and all patients are checked out properly at the end of each visit
Ensure patients, visitors and deliveries are received appropriately and proper staff notified
Oversee patient financial data collection and ensure its integrity
Establish expertise in the utilization of electronic health records as a super user
Monitor provider schedules to ensure optimal utilization for patient appointments
Ensure patient visit cycle is completed within (1) one hour
Ensure that staffing is monitored and maintained on a daily basis
Ensure the proper safeguarding and maintenance of all company records
Keep the COO and Practice Manager informed of any and all problems, actual and potential
Perform HR functions for Front End Staff: complete personnel requisitions, candidate interviewing, counsel and coach staff as appropriate, evaluate performance, etc.
Promote an excellent rapport with personnel in all operational departments of the company, patients, doctors, and the business/medical community at large
Assist with patient satisfaction activities: review patient satisfaction data and comments monthly, implement activities to improve the patient/family experience at practice, address any complaints or concerns in a timely manner
Assist Practice Manager with daily huddles and monthly meetings to include agenda preparation
Performs other duties as assigned by authorized personnel or as required to meet the needs of the practice for high quality patient care
Responsible for ensuring all office and IT equipment and facility are fully functioning and that any needed repairs are reported and corrected
Responsible for ensuring that the front operation meets and exceeds quality expectations and participates in center Q/A program
Experience and Skills:
Bachelor’s degree
At least 2 years of related work experience in a healthcare setting
Previous management experience required
Valid driver’s license
Strong computer skills
Bilingual Spanish/English a plus
Excellent customer services and communication skills
Southern Jersey Family Medical Centers is an Equal Opportunity Employer.
Job Benefits:
Southern Jersey Family Medical Centers, Inc. provides a rewarding and challenging work environment, state-of-the-art facilities, and a very competitive benefits package which includes: a healthy work/life balance, generous paid time off, floating /paid holidays, competitive wages, Tuition Assistance Program, 403(b) Retirement Plan with company contribution, Medical, Prescription, Dental, and Life Insurance.
From: Southern Jersey Family Medical Centers
Title: Administrative Assistant
Company: Roman Electric Co., Inc.
Location: West Allis, WI
