Overview
Administrative Assistant Jobs in Eden Prairie, MN at Bracco Medical Technologies
Position Summary/Objective
The Portfolio Administrative Assistant is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members.
Essential Duties and Responsibilities
General support to the team on tasks, projects, organization, planning, and meetings as directed by the Portfolio Manager or Assistant Portfolio Manager
Greet potential and current residents and visitors, answer phones and return emails; assist them with questions and/or concerns
Keep records of resident’s interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Assist with resident letters/notices and ensure copies are uploaded into Yardi
Assists with calling resident that are delinquent on their rent
Provides timely and accurate information to residents
Provides timely feedback to the team regarding service failures or residents’ concerns
Partners with the sales team to meet and exceed residents service expectations
Sending landlord/employment/service animal Verification Requests
Entering and uploading verifications into Yardi
General office up-keep and organization
Ordering office supplies and maintains accurate inventory
Assist with coordinating resident and office event planning, coordinating and execution
Collect /Code/Scan rental payments
Maintenance Department Assignments:
Resident work order correspondence as needed
Coding invoices
Generating POs w/ Management approval
Submitting approved resident charge-backs to AR
Special projects as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
Highly organized
Strong attention to details, analytical, interpersonal and communication (verbal, written, and listening) skills
Ability to multi-task
Ability to thrive in a fast-paced environment
Aptitude with computers, internet, network phone systems, MS Office and Salesforce
Must be capable of working effectively with people from differing backgrounds/education levels
2-5 Years’ Experience
Customer/Client Focus
Problem Solving/Analysis
Time Management
Communication Proficiency
Teamwork Orientation
Technical Capacity
Valid Drivers License is Required
Exceptional Customer Service and Interpersonal Skills
Exceptional written and oral communication skills
Proficient using computers and property management software
Problem solving skills
Independence and autonomy
Required Education and Experience
High School Diploma or equivalent
Highly organized
Strong attention to details, analytical, interpersonal and communication (verbal, written, and listening) skills
Marketing, social media and sales experience
Ability to multi-task
Ability to thrive in a fast-paced environment
Aptitude with computers, internet, network phone systems, MS Office and Salesforce
Must be capable of working effectively with people from differing backgrounds/education levels
Valid Drivers License is a requirement
Preferred Education and Experience
Prior property management or real estate company experience
Bilingual (Spanish Language) a plus
Supervisory Responsibility
This position has no supervisory responsibilities.
Travel
No travel is expected for this position.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of the job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
VineBrook Homes LLC (“VineBrook”) is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. VineBrook considers all applicants for employment without regard to race, color, sex, sexual orientation, gender, gender identity, age, religion, national origin, pregnancy, child or spousal support withholding, disability, marital status, genetic information, citizenship/immigration status, military/veteran status, or any other status protected by federal, state, or local law. VineBrook makes hiring decisions based solely on qualifications, merits and business needs at the time. Upon request, VineBrook will reasonably accommodate applicants with a disability who need accommodation during the application process, unless accommodation creates an undue hardship to the company. We are also a Drug Free Workplace. As permitted by law, qualified applicants will also be required to pass a drug screening before beginning employment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Title: Administrative Assistant
Company: Bracco Medical Technologies
Location: Eden Prairie, MN
