Overview
Administrative Assistant Jobs in Boulder, WY at Taylor Construction, Inc
Internal Applicants must apply by 4/21/2025
SUMMARY
Greet all incoming visitors to the reception area and determine the nature of their visit. Contact appropriate personnel, or provide immediate assistance, depending upon the nature of their needs. Operate telephone console for all incoming calls through main telephone number. Provide administrative support to the Member Services Department. Maintain visitor passes, logs, and monitor security procedures. Direct deliveries to proper personnel. Due to operational and customer needs, this position has a set schedule and does not have telecommuting options.
ESSENTIAL DUTIES AND RESPONSIBILITIES
RECEPTION
¨ Greet all visitors in a professional manner.
¨ Provide immediate service to walk-in members as appropriate based upon business needs (e.g., receive forms or checks and log into system; issue forms; provide basic member support), or contact proper employee/department. (See Page 2 for a list of Walk-In Business Requirements.)
¨ Issue temporary badges to visitors and maintain log on a daily basis. Follow procedures for all visitors.
¨ Support achievement of the organization’s Journey of Excellence, Vision and Strategic Objectives.
¨ Maintain information folders; maintain the business-like presentation of the reception area.
¨ Maintain an updated information board.
¨ Follow procedures for attendees to Board meetings and Committee meetings.
¨ Participate in Emergency Response Team, follow procedures when needed.
TELEPHONE CONSOLE
¨ Answer incoming phone calls in a professional manner.
¨ Provide immediate service to callers as appropriate, based upon business needs (e.g., provide directions; answer questions regarding mailing dates for checks or other large mailings), or connect to proper employee and/or department.
¨ Keep alphabetical listing of all employee extensions. Keep current with changes.
¨ Provide correct department fax numbers to callers.
¨ Train relief Receptionists: ensure that they properly operate the console. Communicate all day-to-day events/issues to relief Receptionists.
¨ Advise Telecom Support Specialist of any functional problems with the telephone system.
ADMINISTRATIVE
¨ Provide administrative support to Member Services Department as needed, including mailing pension estimates.
¨ Work with the Member Services Analysts as needed for continuous process improvement.
¨ Assists in clerical duties.
¨ Enroll members in workshops, as requested.
¨ Other duties may be assigned.
WALK-IN MEMBERS
¨ Review all forms received from walk-in members; ensure all information is answered and signed correctly and submit to Imaging.
¨ Accept payments for Past Service and forward to appropriate party.
¨ Seek assistance from Member Education Counselor staff or Team Leader when needed for more complex walk-in member needs.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Must have high school degree or GED certificate (Some college coursework in business is preferred.)
Must have at least one year of experience in an office support position (some previous experience as a receptionist is strongly preferred)
Must have basic PC skills, data entry skills and general clerical abilities
Must be able to communicate effectively and professionally
Must have strong customer service skills, with the professional ability and willingness to assist all callers & visitors, who have varying needs and demands
Must be able to work independently
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of members/employers or employees of organization
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must have ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed written or oral instructions. Must have ability to deal with problems involving a few concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to risk of electrical shock. The noise level in the work environment is usually quiet.
ADDITIONAL INFORMATION
Employee must present professional appearance and positive image of IMRF; use pleasant tone of voice, professional telephone etiquette conveying courtesy, enthusiasm, and confidence. Employee must possess the ability to stay organized, calm, and constructive when handling stressful situations. Demonstrate tolerance, appropriate demeanor, and patience with customers and co-workers. Interact in a manner that shows genuine concern and respect for others.
SALARY AND BENEFITS
The expected annual salary range for this role is $42,000 – $48,000. Please note the salary information is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. The range listed is just one component of IMRF’s total compensation package for employees. Other factors include the following benefits:
Generous insurance benefits, including medical and dental
35-hour base work week, Monday – Friday
Death, disability, and pension retirement benefits as a member of IMRF
Paid vacation, 12-13 paid holidays and 2 personal days
Business casual attire
Award-winning organizational approach to performance excellence
Show more
Title: Administrative Assistant
Company: Taylor Construction, Inc
Location: Boulder, WY
