Overview
Administrative Assistant Jobs in Memphis, TN at Encompass Health
Job Summary:
We are seeking a detail-oriented and proactive Administrative Assistant to support our fast-paced legal services business. The ideal candidate will handle key administrative tasks such as email correspondence, report writing, call handling, and digital file organization. This role is essential to ensuring smooth communication between field investigators and clients, and requires excellent organizational skills, professionalism, and reliability.
Key Responsibilities:
Draft and edit Reports of Service (ROS) and investigation summaries.
Communicate with clients and legal professionals via phone and email.
Manage and organize case files and documents in Google Drive.
Receive, screen, and route incoming calls professionally.
Track deadlines and follow up on outstanding documentation.
Assist in preparing and sending invoices or related paperwork.
Maintain confidentiality and handle sensitive legal information with discretion.
Support the scheduling and coordination of field assignments, as needed.
Qualifications
Proven experience in an office administration role or similar position is preferred.
Strong organizational skills with the ability to prioritize tasks effectively.
Proficient computer literacy, including familiarity with gmail.
Excellent proofreading skills with keen attention to detail.
Demonstrated phone etiquette and strong verbal communication skills.
Ability to work independently as well as part of a team in a dynamic environment.
A positive attitude and willingness to learn new skills are essential for success in this role.
Some legal literacy is helpful but not needed.
Qualifications:
Proven experience in an administrative, legal assistant, or office support role (preferred but not required).
Excellent written and verbal communication skills, with attention to grammar, tone, and clarity.
Strong organizational skills with the ability to manage multiple tasks and deadlines.
Proficiency with Google Workspace (Docs, Sheets, Drive, Gmail, Calendar).
Comfortable using email professionally and managing shared inboxes.
Ability to write and format professional reports (e.g., Reports of Service or case summaries).
Familiarity with legal terms, process service, or investigative work is a plus.
Ability to work independently, exercise good judgment, and maintain confidentiality.
Must have a reliable internet connection, a quiet, professional workspace, and two desktops.
Must speak English and Spanish
We look forward to welcoming an enthusiastic Office Administrator who is ready to contribute to our team’s success!
Job Types: Full-time, Part-time
Pay: $19.99 – $21.28 per hour
Expected hours: 20 – 40 per week
Benefits:
Flexible schedule
Schedule:
8 hour shift
Day shift
Monday to Friday
No nights
No weekends
Language:
Spanish (Preferred)
Work Location: Remote
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Title: Administrative Assistant
Company: Encompass Health
Location: Memphis, TN
