Overview
Administrative Assistant Jobs in Edmonton, Alberta, Canada at Veridian Tech Solutions, Inc.
Title: Administrative Assistant
Company: Veridian Tech Solutions, Inc.
Location: Edmonton, Alberta, Canada
Role Overview
The Administrative Assistant (Junior) provides frontline administrative and coordination support for the annual statistics submission process. This role acts as a primary point of contact for public bodies, ensuring accurate data collection, timely communication, and efficient reporting.
The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a structured public-sector environment.
Key Responsibilities
1. Client & Inquiry Management
- Monitor and respond to email inquiries related to the annual statistics process
- Provide guidance on submission requirements, timelines, and technical issues
- Escalate complex issues to internal stakeholders when required
2. Contact & Account Administration
- Maintain and update organizational and contact information
- Manage reporting agent accounts (add, modify, deactivate access)
- Support users with login issues and password resets
3. Data Management & Reporting
- Run completion statistics and generate summary reports
- Track progress and provide status updates to stakeholders
- Maintain accurate records of public body changes (additions, updates, removals)
4. Process Support & Quality Assurance
- Maintain spreadsheets, trackers, and documentation
- Review submissions for completeness and follow up on missing data
- Ensure accuracy across systems and reporting tools
Qualifications
Education (Mandatory)
- High School Diploma / GED
Education (Preferred)
- Post-secondary education in Office Administration or related field
Experience Requirements
Must Have
- Minimum 1 year experience in:
- Data management, trackers, and reporting
- Minimum 2 years experience using:
- Microsoft Outlook (email, calendar, task management)
Nice to Have
- 1+ year experience in:
- Client or stakeholder support (email/phone)
- SharePoint Online (collaboration & shared data handling)
- Similar administrative roles
Skills & Competencies
- Strong attention to detail and accuracy
- Effective written and verbal communication
- Ability to manage multiple tasks and deadlines
- Customer service orientation
- Problem-solving and escalation handling
- Proficiency in Microsoft Office tools
