Overview
Administrative Assistant Jobs in Ashland, WI at Northern Clearing Inc.
SUMMARY: The Office Administrator is responsible for managing daily administrative operations. This role is essential in ensuring smooth office functions, supporting staff, and providing excellent customer service.
DUTIES AND RESPONSIBILITIES:
Office Operations:
Oversee daily office operations, ensuring a well-organized, efficient, and productive work environment.
Manage office supplies, equipment, and maintenance to support daily operations.
Maintain accurate records of customer accounts, job orders, and billing.
Process payroll, invoices, and expense reports.
Support HR functions, including onboarding and maintaining employee records.
Ensure compliance with company policies and industry regulations.
Resource Management:
Assist with scheduling and coordination of moving crews, trucks, and storage units.
Customer Service:
Ensure exceptional customer service throughout the moving process.
Communicate with customers regarding service details, estimates, and follow-ups.
Handle inbound and outbound calls, emails, and customer inquiries professionally.
Time-Management:
Manage schedule on prioritizing urgent task items first, then important items next, etc.
Must multi-task to ensure customer satisfaction remains to company expectations.
Communication:
Build and maintain strong relationships with superior communication skills
Performs all other duties as assigned.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience – High School Diploma (or GED or High School Equivalence Certificate) required; prior experience in office administration, handling financial records and basic accounting in the moving, logistics, or storage industry preferred. Familiarity with DOT regulations and scheduling logistics is a plus.
Language Skills – Ability to read, analyze, and interpret common documents. Ability to respond to common inquiries or complaints from customers, management, and staff. Ability to effectively present information to management, staff, and customers. Ability to interact clearly and effectively, in both written and oral communication, with supervisor, customers, and staff, etc.
Computer Skills – To perform this job successfully, an individual should be proficient in personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc. This role requires proficient knowledge of Microsoft Office.
82yS52m8vn
Show more
Title: Administrative Assistant
Company: Northern Clearing Inc.
Location: Ashland, WI
