Overview
Administrative Assistant Jobs in Havre de Grace, MD at Leggett & Platt
Overview
At Window Comfort, we’re known for delivering premium products with a high-touch customer experience—and none of that is possible without rock-solid operations behind the scenes. That’s where you come in.
We’re looking for an experienced and highly organized Operations Administrator to be the engine that keeps communication, coordination, and production moving smoothly. From managing customer expectations to supporting internal departments, you’ll play a vital role in ensuring every project is completed accurately, on time, and with care.
What You’ll Do
Customer Support & Coordination
Serve as the primary point of contact for customers once a job is sold
Provide order updates, schedule confirmations, and project timelines
Handle customer complaints or concerns with professionalism and urgency
Maintain clear, consistent communication throughout the job lifecycle
Internal Team Collaboration
Work closely with the production team to coordinate job timelines and materials
Collaborate with the sales team to confirm accurate contract details and job specs
Interface with the executive team to report progress, escalate issues, and ensure smooth operational flow
Track project statuses and flag any delays or issues to the appropriate teams
Administrative Operations
Update and maintain all customer and job data in the CRM
Scan, upload, and organize all documents: contracts, permits, receipts, etc.
Check contracts for accuracy and completeness prior to processing
Assist with office filing, reports, and daily administrative support tasks
Accounting & Reporting Support
Process financing paperwork, payments, and basic accounting entries
Assist with accounts payable and receivable
Support payroll coordination and file management
Generate reports as needed to support operations and leadership
What We’re Looking For
2+ years in operations, customer service, or administrative support
Proven ability to manage communication between customers and internal teams
Strong organizational and multitasking abilities
Confident using CRM platforms, spreadsheets, and scanning tools
Experience with QuickBooks and Microsoft Excel preferred
Calm under pressure, proactive by nature, and solutions-focused
What You’ll Get
Competitive hourly rate (up to $22/hr+) based on experience
Paid overtime
Performance-based bonuses
PTO and full benefits
A stable company with a strong reputation and growth opportunity
Apply Today
If you’re the kind of person who loves solving problems, thrives on structure, and knows how to keep both customers and coworkers on the same page, we’d love to have you on the Window Comfort team.
Let me know if you want a version optimized for job boards like Indeed or ZipRecruiter, or if you need an internal checklist or training plan for the role.
Job Type: Full-time
Pay: $21.49 – $27.89 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
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Title: Administrative Assistant
Company: Leggett & Platt
Location: Havre de Grace, MD
