Overview
Administrative Assistant Jobs in Milwaukee, WI at Green Homeowners United
Title: Administrative Assistant
Company: Green Homeowners United
Location: Milwaukee, WI
JOB REQUIREMENTS: Job Description Submissions Administrative Assistant
("Assistant") is responsible for providing timely and detail-oriented
office support to managers, other staff, and customers. Strong attention
to detail, customer service, and data entry skills are required. The
Assistant will provide excellent customer service, gather documents,
review job notes and pictures, complete data entry into electronic
forms, send and track forms for signatures, communicate with customers
and partners on a regular basis, and maintain orderly records.
Additionally, the Assistant will be primarily responsible for gathering
customer information, helping customers complete applications for
funding opportunities, submitting work for funder approval, and
requesting payment. In time, the Assistant will develop experience and
expertise in building science topics and connect customers to funding
opportunities (training provided). Duties -Greet customers, answer
phones, complete intakes, and route customer questions, provide customer
service and follow up -Understand program processes and be able to
explain to customers -Gather customer information and verifications to
assist with process of rebate applications -Track customer applications
from start to finish, provide timely updates to customers and other
staff on progress and issues -Submit customer applications and proposed
work for funder approval -Request payment for work completed -Problem
solve error and process issues -Assist with coordinating teams and
assessors scheduling -Connect with Assessors and Electricians who
perform home visits to determine the feasibility of different energy
efficiency improvements -Work with GHU team to help determine customer
eligibility for grant and/or program funding for improvements -Organize
and keep files and data up to date and accurately stored -Meet deadlines
and clearly communicate with managers and third-party partners Position
Expectations In addition to the above, Assistant will be expected to
present oneself to clients and partners with the values set forth by
Green Homeowners United: honesty, trust, promptness, reliability,
Entrepreneurialism And Sustainability. Further Expectations Include
- Maintain all equipment provided as required for proper usage, storage
and protection -Commit to continuing education for energy efficiency
expertise -Meet deadlines and track all customers through the process
- Help Green Homeowners United improve systems and find efficiencies
- Reliability and timely attendance are required. The office is on
several bus routes. A personal vehicle is appreciated but not required.
***** OTHER EXPERIENCE AND QUALIFICATIONS: Experience/Skills
- Required experience: answering phones, sending professional emails,
working with spreadsheets and Google calendar, and uploading,
downloading, and organizing electronic files -Strong attention to detail
- Excellent computer skills with standard programs and ability to learn
new programs and software with training -Critical thinking, interest in
problem solving -Ability to organize tasks and files -Ability to meet
deadlines -Communicate effectively and professionally with the team and
customers ***** APPLICATION INSTRUCTIONS: Mail a Rsum: Green
Homeowners United 9618 W Greenfield Ave West Allis WI 53214 E-Mail a
Rsum: [email protected] Fax a Rsum: 4144359631
