Overview

Administrative Assistant Jobs in Federal Way, WA at Equity LifeStyle Properties

Perform various tasks to coordinate and process services and repairs with Telepath Corporation’s external and internal customers. Assistant to the dispatch manager in creating, updating, and closing service tickets. Coordinate all repair activities with our service departments.

Receive, prioritize and schedule telephone and email requests for service and quotes, including parts required
Understand the nature of customer issues and communicate the issue to field technicians, operations, and service managers
Duties include shipping and receiving of equipment and parcels
Enter billing charges and submit service orders to Accounting for billing
Service Maintenance Agreement (SMA) data entry, equipment inventory review, and research
Process parts requisitions for equipment repairs and for stock
Provide outstanding customer service along with updates to internal and external customers
Assist accounting department in preparation and researching customer orders
Check and report on Customer Repair status and action items
Duties include Open & Closing the office
Administrative work: answering phones, filing, reception duties, and maintaining inventory of supplies
Admin to Senior Management
Assist in preparation and completion of Customer Reports

SKILLS, EDUCATION AND EXPERIENCE REQUIRED

Ability to communicate well with customers and technicians
Must have strong organizational skills
Basic accounting knowledge and skills useful
Candidate should be able to multi-task, provide accurate and clear details, and have strong follow-up skills
Must be computer literate with experience and knowledge of Microsoft Excel and Word
Able to work in a fast-paced environment and adapt to changes
Two-year college degree or higher is a plus

Work Remotely: No

Job Type: Full-time

Pay: $20.00 – $30.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Education:

High school or equivalent (Preferred)

Ability to Commute:

Turlock, CA 95380 (Preferred)

Work Location: In person

Title: Administrative Assistant

Company: Equity LifeStyle Properties

Location: Federal Way, WA

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