Overview
Administrative Assistant Jobs in Edmonton, Alberta, Canada at NetworkPedia
Title: Administrative Assistant
Company: NetworkPedia
Location: Edmonton, Alberta, Canada
Job Title – Administrative Specialist
Location – Edmonton, AB, Canada – (Remote – Must be local to Alberta)
Employment Type – Contract
Work Model: Remote (Work must be performed within Alberta)
About the Role
We are seeking a detail-oriented Grants Program Coordinator / Administrative Specialist to support the administration of childcare grant funding programs across Alberta.
This role focuses on grant evaluation, program coordination, stakeholder support, and data/reporting activities, ensuring compliance with policies while delivering high-quality service to childcare providers, educators, and families.
Key Responsibilities
Grant Assessment & Financial Oversight
• Evaluate and determine eligibility for childcare grant funding
• Review applications, supporting documents, and recommend funding decisions
• Identify payment or delivery issues and propose resolution strategies
• Ensure compliance with financial policies, legislation, and program guidelines
Program Administration & Stakeholder Support
• Provide support and guidance to childcare operators, educators, and families
• Assist users in navigating the ECDS portal and grant processes
• Manage shared inboxes and respond to queries, requests, and complaints
• Perform data entry, tracking, and reporting related to funding programs
• Generate reports and support program operations and decision-making
Policy, Process Improvement & Research
• Support development and enhancement of policies and procedures
• Interpret program guidelines and provide operational recommendations
• Conduct research and contribute to briefing notes and program improvements
• Identify system issues (CCIS, ECDS, databases) and recommend enhancements
Complaint Management
• Investigate and respond to grant-related complaints and inquiries
• Collaborate with internal teams to ensure timely resolution
• Escalate complex issues and support formal resolution processes
Team & Operational Support
• Assist with training new team members
• Coordinate administrative activities and support cross-functional teams
• Contribute to a collaborative and service-oriented work environment
Mandatory Skills & Qualifications
• High School Diploma / GED required
• 10+ years of experience in administrative or program coordination roles
• Strong experience with Microsoft Office Suite
• Excellent communication and stakeholder interaction skills
• Strong organizational skills with ability to manage multiple priorities
• High attention to detail and data accuracy
• Proven ability to provide clear and timely information to diverse stakeholders
Preferred Skills
• Experience working with childcare grant programs in Alberta
• Familiarity with Child Care Information System (CCIS) and ECDS portal
• Experience with CXone or similar systems
• Experience in data validation, reporting, and database testing
• Exposure to public sector or government program delivery
Additional Requirements
• Must be located in Alberta (mandatory)
• Work must be performed within Alberta due to compliance requirements
• Subject to criminal background check clearance
• Must complete mandatory training including FOIP, Cybersecurity, and Workplace policies
Why Join Us
• Opportunity to contribute to impactful public sector programs supporting families and childcare services
• Collaborative environment focused on service excellence and continuous improvement
• Exposure to government operations, policy, and program delivery
About NetworkPedia
NetworkPedia is a certified women-owned technology and talent solutions company, providing IT infrastructure, cybersecurity, managed services, and specialized recruitment across North Americas and beyond. Our mission is to empower organizations with secure, scalable, and innovative technology while building inclusive teams that reflect the communities we serve.
As a trusted partner, we deliver expertise across networking, cloud, IT service management, and security operations, along with staffing solutions for niche technology roles. We are committed to diversity, equity, and inclusion (DEI) in all our hiring practices and ensure that our opportunities are open to all qualified applicants, without discrimination on the basis of age, gender, race, ethnicity, religion, sexual orientation, or disability.
How to Apply
Apply directly via LinkedIn Easy Apply. All applications are routed to our central recruitment email id – [email protected]
