Overview
Administrative Assistant/Accounting Assistant Jobs in Saint Petersburg, FL at Windward Building Group, Inc.
What You Will Do:
Processing Player Rewards Accounts
Processing and Approving new accounts for our Mobile Betting App
Update Customer Accounts
Generate win/loss statements for customers
Researching lost ticket claims for customers
Process contest applications
Sending replacement rewards cards to customers
Researching Sports book cash discrepancies
Applying approved promotional rewards to customer accounts
Monitoring self-betting kiosk for underage individuals and banned patrons
Monitoring self-betting kiosk for issues. Requesting maintenance when required
Process Admin Support emails in a timely manner
Responsible for organization and filing of documents to be scanned.
Work in accordance with department policy & procedures to comply with gaming statutes and regulations.
Document retention – removing account applications as per compliance
What You Will Need:
1 + years Customer Support experience
Ability to type 35 words per minute
Ability to Multi-task
Work varied shifts, including nights, weekends and holidays
Good working knowledge of Microsoft Office including Outlook, Word & Excel
Must be able to work independently with minimal supervision
Must be confident in one’s ability to assess situations and make informed decisions
Ability to work through high volume and stressful time periods.
Good interpersonal communication skills
Strong problem-solving skills
Ability to handle a diverse range of activities and effectively prioritize responsibilities
Physical Requirements:
Must be able to sit for extended periods of time
Must be able to lift, carry, pull or push 25lbs
Must be able to type for extended periods of time
Must be able to talk on the phone for extended periods of time
Must be able to write for extended periods of time
Must be able to twist, bend or reach with no significant boundaries
This position will be exposed to sounds at 69 decibels
Regular attendance in the office
This position may be exposed to a smoke-filled environment
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Caesars Sportsbook & Casino reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Sportsbook & Casino’s employment process, finalist candidates will be required to complete a drug test and background check upon offer acceptance.
Behold! Caesars Sportsbook is here, and we’re proud to be a part of Caesars Entertainment—the number one gaming company in the world with over 80 years of sports betting expertise.
At Caesars Sportsbook, we believe all our Team Members should be treated like Caesars. It’s the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service.
As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we’re creating new and exciting opportunities for you to be a part of our empire and make an impact.
Interested in joining the team? Check out our job postings and see what we have to offer, people. And remember—We Are All Caesars!
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Title: Administrative Assistant/Accounting Assistant
Company: Windward Building Group, Inc.
Location: Saint Petersburg, FL
