Overview
Administrative Assistant – Chicago, IL Jobs in Chicago, IL at Plante Moran
What You’ll Be Doing
The Wake County Child Support Office seeks a professional, highly organized, dependable, customer friendly, detailed oriented, flexible, team player to join our Team as an Administrative Assistant. Wake County seeks a dedicated professional to join our team as we partner with federal and state agencies, community organizations, and employers to promote parental responsibility. Our goal is not only to help children receive the support they need and deserve from parents, but to share resources with parents to address barriers preventing the payment of support.
The Office Assistant position performs administrative duties of a responsible and confidential nature for a large staff in a fast-paced environment. By working as a team player this position is expected to produce quality work with close attention to detail. It will independently perform a moderate variety of tasks within specific work guidelines. Most of the time is spent performing administrative duties for a functional team of 11, to include an Assistant County Attorney. The position requires general knowledge of office practices and procedures to review, verify, complete, and record general information in the Automated Collections Tracking System (ACTS). Duties within the public contact function involve interaction with clients, other employees and the public to gather, relay, and explain information to establish and update records or to determine eligibility for services.
About Our Team
Wake County Health & Human Services (WCHHS) is the consolidation of programs and services that include social services, senior and adult services, energy and job search assistance, and child support. Our mission is, in partnership with the community, to facilitate full access to high quality and effective health and human services for Wake County residents.
The Basics (Required Education and Experience)
High school diploma or GED
One year of administrative/office support experience
Equivalent education and experience are accepted
Please include ALL prior work experience on your application and resume.
Beyond the Basics (Preferred Education and Experience)
Experience working in a Child Support Enforcement Office
Experience supporting multiple staff in an administrative/clerical capacity
Ability to maintain composure while assisting a high volume of demanding clientele
Participation in the Steps to Success program
Intermediate computer skills in Microsoft Office
How Will We Know You’re ‘The One’?
Ability to convey information clearly and concisely to groups or individuals either verbally or in writing to ensure that they understand the information and the message
Exceptional customer service skills including the ability to listen, react and respond appropriately to others and patiently and professionally assist demanding or emotional clientele
Ability to follow instructions through a standard work process
Initiative to perform routine tasks with attention to detail and thoroughness including checking work for accuracy before completion of tasks
Ability to build and maintain ongoing, collaborative, working relationships with coworkers to achieve the goals of the work unit
About This Position
Location: WCOB Raleigh, NC 27602
Employment Type: Regular
Work Schedule: Mon – Fri 8:30 am – 5:00 pm
Hiring Range: 22.13 – 25.43
Market Range: 22.13 – 28.73
Please include ALL prior work experience on your application and resume.
Posting Closing Date: 7:00 pm on 6/2/2025
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Title: Administrative Assistant – Chicago, IL
Company: Plante Moran
Location: Chicago, IL
