Overview
Administrative Assistant/Customer Service Jobs in Toronto, Ontario, Canada at Primerica
Position: Administrative Assistant / Customer Service
What You Will Do As an Administrative Assistant/Customer Support you will be the liaison between clients, partners, and management.
You will manage client interactions via phone, email and face-to-face while adhering to company policies and industry regulations.
Responsibilities Respond to client inquiries, documenting client interactions, and resolve concerns Update and maintain client records in our database Share client feedback and concerns with management to help improve service Assist in gathering and organizing information for reports Follow company guidelines to ensure proper documentation and reporting Follow up with partners and log all interactions within the required timeline to the appropriate channels What We’re Looking For
Experience:
1-3 years of customer service, administrative work, or related experience Communication:
Strong verbal and written communication skills Organization:
Good time management and attention to detailProblem-Solving: A positive attitude and ability to think on your feet Team Player:
Able to work independently but also collaborate with a team Adaptability:
Willingness to learn and work with different types of information and reports Why Join Us?
Training & Development – We provide professional training to help you grow.
Flexible Work Options – Both part-time and full-time positions available.
Supportive Team Environment – Work in a friendly and professional office setting.
Language Skills are a Plus! – If you speak multiple languages, that’s a bonus!
Location:
Fully in-person at our office in North York If you enjoy helping people, staying organized, and want to grow in a professional office setting, we’d love to hear from you!
Title: Administrative Assistant/Customer Service
Company: Primerica
Location: Toronto, Ontario, Canada
Category: Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant), Customer Service/HelpDesk (Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant)