Overview

Administrative Assistant/Customer Service Representative Jobs in Dubai, Dubai, United Arab Emirates at Agency Concepta Freedom

Title: Administrative Assistant/Customer Service Representative

Company: Agency Concepta Freedom

Location: Dubai, Dubai, United Arab Emirates

We seek a highly organised and detail-oriented Administrative Assistant/Customer Service Representative to join our team. This position is remote, so you can work from anywhere with a stable internet connection.

Responsibilities

Answer customer inquiries through email, chat, or phone calls in a timely and professional manner

Resolve customer complaints and issues with a positive attitude

Process customer orders and ensure accurate and timely shipment

Manage customer accounts and maintain accurate records

Provide administrative support to the team as needed, including scheduling appointments, preparing reports, and maintaining databases

Requirements

Excellent written and verbal communication skills

Ability to multitask and prioritise tasks effectively

Proficient in Microsoft Office and other relevant software programs

Strong attention to detail and organisational skills

Prior customer service experience preferred

If you are passionate about providing excellent customer service and are interested in working remotely, we encourage you to apply for this position. We offer a competitive salary and benefits package and opportunities for growth and advancement within the company.

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