Overview
Administrative Assistant/Data Entry Jobs in Apple Valley, MN at Arpwave LLC
Must be bilingual in spanish.
Fixed Salary + Commissions
Career Growth Opportunities
Job Summary
We are seeking a Customer Service Support Assistant to join our team. In this role, you will communicate with both internal and extenral customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to work well under pressure.
Responsibilities
Receive a high volume of inbound calls, text messages, and emails
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
Job Type: Full-time
Pay: $35,261.16 – $60,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Language:
Spanish (Required)
Ability to Commute:
Irvine, CA 92618 (Required)
Work Location: In person
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Title: Administrative Assistant/Data Entry
Company: Arpwave LLC
Location: Apple Valley, MN
