Overview
Administrative Assistant – Facilities Jobs in Pleasant Prairie, WI at Uline
Summary The Digital Customer Service Administrator will support customer service and data management activities for e-commerce, digital applications, and tools. This role will be a cross-functional partner for IT, marketing, customer service, sales, and customers. Self-motivated candidates must be able to work independently, providing excellent customer service with a high attention to detail and data management. Key Responsibilities:
Act as customer service administrator for digital applications
Facilitate registration and onboarding of new users requesting access to digital applications
Monitor and respond to email correspondence from internal and external users to ensure successful usage of digital applications
Provide troubleshooting support and quality customer service with users via email
Support data entry and administration within digital applications
Support data entry and data management activities across platforms and tools
Support data hygiene activities
Support data updates within digital applications
Key Requirements:
Excellent communication skills (written and verbal)
Strong attention to detail
Experience with Microsoft Outlook and Office applications
Experience with customer service
Experience with data entry
Experience with Salesforce, Adobe products, and SAP preferred but not required
Job Types: Full-time, Contract
Pay: $15.00 – $21.00 per hour
Work Location: In person
Title: Administrative Assistant – Facilities
Company: Uline
Location: Pleasant Prairie, WI
